Unauthorized withdrawals or charges

1.0K consumer complaints across 288 companies

This page tracks consumer complaints about "Unauthorized withdrawals or charges" filed with the CFPB. 1,031 complaints mention this issue across 288 companies. The most affected product category is "Debt or credit management".

1.0K
Total Complaints
288
Companies
Debt or credit management
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Encore Capital Group Inc. 59
2 Experian Information Solutions Inc. 37
3 Resurgent Capital Services L.P. 34
4 National Debt Relief LLC 32
5 Consumer Financial Services Solutions, Inc. 30
6 Transunion Intermediate Holdings, Inc. 28
7 CL Holdings LLC 27
8 Block, Inc. 27
9 Capital One Financial Corporation 26
10 Bank of America, National Association 24
11 JPMorgan Chase & Co. 21
12 Wells Fargo & Company 21
13 Equifax, Inc. 20
14 Paypal Holdings, Inc 18
15 Chime Financial Inc 17
16 Freedom Financial Network 16
17 The J. G. Wentworth Company 16
18 Portfolio Recovery Associates, LLC 15
19 Americor Funding, LLC 14
20 Synchrony Financial 14
21 Discover Bank 11
22 Global Client Solutions, LLC 10
23 Navy Federal Credit Union 9
24 ClearOne Advantage, LLC 9
25 Five Lakes Law Group PLLC 8
26 Affirm Holdings, Inc 8
27 CCS Financial Services, Inc. 8
28 I.C. System, Inc. 7
29 Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis 7
30 Collection Management Holdings, LLC 7
31 National Credit Systems,Inc. 7
32 Transworld Systems Inc 7
33 Credit Control, LLC 7
34 Comerica 6
35 W&A Intermediate Co., LLC 6
36 Citibank, N.a. 6
37 Olympus1 LLC 6
38 Clarity Debt Resolution, Inc 5
39 Klarna AB 5
40 Bread Financial Holdings, Inc. 5
41 PNC Bank N.A. 5
42 Shellpoint Partners, LLC 5
43 Mohela 5
44 Fiserv Finxact Core 5
45 Kriya Capital, LLC 5
46 Kikoff Inc. 5
47 Pending Company Match 4
48 Santander Holdings USA, Inc. 4
49 Huntington National Bank, the 4
50 Barclays Bank Delaware 4

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Unauthorized withdrawals or charges" Complaints

The CFPB public record contains 1,031 consumer complaints tagged with the issue "Unauthorized withdrawals or charges", distributed across 288 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Unauthorized withdrawals or charges" is raised is "Debt or credit management". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Unauthorized withdrawals or charges" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Unauthorized withdrawals or charges", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.