CFPB · Mid-pack issue profile

Unauthorized withdrawals or charges

1.0K CFPB complaints · 288 companies · top product Debt or credit management.

1.0K CFPB complaints

"Unauthorized withdrawals or charges" has 1.0K consumer complaints in the CFPB public database across 288 companies (ranks #118 of 178 by volume among indexed issue categories). Most common product: Debt or credit management. Allegations, not regulatory findings.

  • Volume rank #118 of 178
  • Encore Capital Group 5.7% of filings
  • Data updated June 2026
  • Mid-pack issue profile
1.0K
Total Complaints
288
Companies
Debt or credit management
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Encore Capital Group Inc. 59
2 Experian Information Solutions Inc. 37
3 Resurgent Capital Services L.P. 34
4 National Debt Relief LLC 32
5 Consumer Financial Services Solutions, Inc. 30
6 Transunion Intermediate Holdings, Inc. 28
7 CL Holdings LLC 27
8 Block, Inc. 27
9 Capital One Financial Corporation 26
10 Bank of America, National Association 24
11 JPMorgan Chase & Co. 21
12 Wells Fargo & Company 21
13 Equifax, Inc. 20
14 Paypal Holdings, Inc 18
15 Chime Financial Inc 17
16 Freedom Financial Network 16
17 The J. G. Wentworth Company 16
18 Portfolio Recovery Associates, LLC 15
19 Americor Funding, LLC 14
20 Synchrony Financial 14
21 Discover Bank 11
22 Global Client Solutions, LLC 10
23 Navy Federal Credit Union 9
24 ClearOne Advantage, LLC 9
25 Five Lakes Law Group PLLC 8
26 Affirm Holdings, Inc 8
27 CCS Financial Services, Inc. 8
28 I.C. System, Inc. 7
29 Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis 7
30 Collection Management Holdings, LLC 7
31 National Credit Systems,Inc. 7
32 Transworld Systems Inc 7
33 Credit Control, LLC 7
34 Comerica 6
35 W&A Intermediate Co., LLC 6
36 Citibank, N.a. 6
37 Olympus1 LLC 6
38 Clarity Debt Resolution, Inc 5
39 Klarna AB 5
40 Bread Financial Holdings, Inc. 5
41 PNC Bank N.A. 5
42 Shellpoint Partners, LLC 5
43 Mohela 5
44 Fiserv Finxact Core 5
45 Kriya Capital, LLC 5
46 Kikoff Inc. 5
47 Pending Company Match 4
48 Santander Holdings USA, Inc. 4
49 Huntington National Bank, the 4
50 Barclays Bank Delaware 4

Source: CFPB Consumer Complaint Database

What the CFPB record shows for "Unauthorized withdrawals or charges"

"Unauthorized withdrawals or charges" is tagged on 1,031 consumer complaints across 288 companies. No single company exceeds 5.7% of these filings.

The most common product category where "Unauthorized withdrawals or charges" is raised is "Debt or credit management". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Unauthorized withdrawals or charges" (#118 of 178; 288 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack issue profile