Total complaints
31
Filed since 2024
2026 data Public-data reference. official source
Five Lakes Law Group PLLC
31 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
31 consumer complaints filed with the CFPB
This profile shows Five Lakes Law Group PLLC's complaint history from CFPB public records. 31 consumers have filed complaints since 2024. The company has a 64.5% timely response rate and has provided relief in 0% of cases.
31
Total Complaints
64.5%
Timely Response
0%
Disputed
0%
Relief Provided
10
States Active
2024
Since
Timely response
64.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 64.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Five Lakes Law Group PLLC complaint mix by product
- Debt or 27 87.1% – 0% relief
- Debt collection 4 12.9% – 0% relief
How Five Lakes Law Group PLLC's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 27 |
| Debt collection | 4 |
Top States
| State | Complaints |
|---|---|
| IL | 10 |
| VA | 5 |
| GA | 4 |
| OH | 3 |
| WV | 2 |
| CT | 2 |
| NJ | 2 |
| KY | 1 |
| KS | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged upfront or unexpected fees | 10 |
| Didn't provide services promised | 9 |
| Unauthorized withdrawals or charges | 3 |
| Confusing or missing disclosures | 2 |
| Confusing or misleading advertising or marketing | 2 |
| Took or threatened to take negative or legal action | 2 |
| Attempts to collect debt not owed | 1 |
| False statements or representation | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 8 | 12.5% |
| 2025 | 14 | 85.7% |
| 2026 | 9 | 77.8% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Five Lakes Law Group PLLC
Five Lakes Law Group PLLC has accumulated 31 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 17 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-03-13, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Five Lakes Law Group PLLC reports a 64.5% timely-response rate and has closed 96.8% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt or credit management", and the single most common underlying issue is "Charged upfront or unexpected fees".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Five Lakes Law Group PLLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Five Lakes Law Group PLLC have?
Five Lakes Law Group PLLC has received 31 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Five Lakes Law Group PLLC respond to complaints on time?
Five Lakes Law Group PLLC has a 64.5% timely response rate to CFPB complaints.
What is the most common complaint about Five Lakes Law Group PLLC?
The most common issue reported against Five Lakes Law Group PLLC is "Charged upfront or unexpected fees" in the "Debt or credit management" product category.
Read our methodology — how this data is sourced, computed, and verified.
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