2026 data Public-data reference. official source

Central Portfolio Control Inc.

2.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.3K consumer complaints filed with the CFPB

This profile shows Central Portfolio Control Inc.'s complaint history from CFPB public records. 2,308 consumers have filed complaints since 2013. The company has a 99.9% timely response rate and has provided relief in 0% of cases.

2.3K
Total Complaints
99.9%
Timely Response
0.4%
Disputed
0%
Relief Provided
50
States Active
2013
Since

Total complaints

2.3K

Filed since 2013

Timely response

99.9%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Central Portfolio Control Inc. complaint mix by product

Total complaints: 2.3K

Central Portfolio Control Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,887 complaints (82.0%), resolution 0.0% Debt collection 82.0% Credit reporting: 335 complaints (14.6%), resolution 0.0% Credit reporting 14.6% Credit reporting,: 62 complaints (2.7%), resolution 0.0% Payday loan,: 6 complaints (0.3%), resolution 0.0% Student loan: 5 complaints (0.2%), resolution 0.0% Credit card: 3 complaints (0.1%), resolution 0.0% Debt or: 2 complaints (0.1%), resolution 0.0%
  • Debt collection 2K 82.0% 0% relief
  • Credit reporting 335 14.6% 0% relief
  • Credit reporting, 62 2.7% 0% relief
  • Payday loan, 6 0.3% 0% relief
  • Student loan 5 0.2% 0% relief
  • Credit card 3 0.1% 0% relief
  • Debt or 2 0.1% 0% relief

How Central Portfolio Control Inc.'s 2.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.9K
Credit reporting or other personal consumer reports 335
Credit reporting, credit repair services, or other personal consumer reports 62
Payday loan, title loan, personal loan, or advance loan 6
Student loan 5
Credit card 3
Debt or credit management 2
Payday loan, title loan, or personal loan 2
Vehicle loan or lease 2
Consumer Loan 1
Credit card or prepaid card 1
Checking or savings account 1
Payday loan 1

Top States

State Complaints
TX 518
FL 315
CA 150
GA 142
SC 91
AZ 89
OH 69
LA 60
TN 57
NC 53
AL 52
NY 45
PA 45
WA 40
IL 39
VA 37
NE 37
NJ 36
MI 34
KY 33

Top Issues

Issue Complaints
Attempts to collect debt not owed 743
Written notification about debt 354
Took or threatened to take negative or legal action 302
Incorrect information on your report 212
False statements or representation 207
Communication tactics 145
Improper use of your report 107
Problem with a company's investigation into an existing problem 62
Threatened to contact someone or share information improperly 48
Electronic communications 38
Cont'd attempts collect debt not owed 19
Disclosure verification of debt 17
Improper contact or sharing of info 12
Problem with a credit reporting company's investigation into an existing problem 9
Credit monitoring or identity theft protection services 4
Unable to get your credit report or credit score 3
Fraud or scam 2
Charged fees or interest you didn't expect 2
Getting a loan or lease 2
Taking/threatening an illegal action 2

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 30 100%
2015 19 100%
2016 20 100%
2017 17 100%
2018 26 100%
2019 30 100%
2020 30 96.7%
2021 77 100%
2022 119 100%
2023 188 99.5%
2024 298 99.7%
2025 1.0K 100%
2026 448 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Central Portfolio Control Inc.

Central Portfolio Control Inc. has accumulated 2,308 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 540 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-09, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Central Portfolio Control Inc. reports a 99.9% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Central Portfolio Control Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Central Portfolio Control Inc. have?

Central Portfolio Control Inc. has received 2,308 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Central Portfolio Control Inc. respond to complaints on time?

Central Portfolio Control Inc. has a 99.9% timely response rate to CFPB complaints.

What is the most common complaint about Central Portfolio Control Inc.?

The most common issue reported against Central Portfolio Control Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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