CFPB · Lower closed-with-relief share
Central Portfolio Control Inc.
3.0K CFPB complaints · 0% relief (low band) · top issue Attempts to collect debt not owed.
Central Portfolio Control Inc. closes 0% with relief (lower third) on 3.0K filings. Timely 99.9% · top product Debt collection. Allegations, not findings.
- Lower closed-with-relief share
- +26766.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company central-portfolio-control-inc
0% relief · 99.9% timely · 3.0K filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Central Portfolio Control Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Central Portfolio Control Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
99.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.6% of complaints closed with an explanation to the consumer
How 3.0K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Central Portfolio Control Inc. complaint mix by product
- Debt collection 2K 82.1% – 0% relief
- Credit reporting 432 14.4% – 0% relief
- Credit reporting, 79 2.6% – 0% relief
- Student loan 8 0.3% – 0% relief
- Payday loan, 7 0.2% – 0% relief
- Debt or 5 0.2% – 0% relief
- Credit card 4 0.1% – 0% relief
How Central Portfolio Control Inc.'s 3.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 2.5K |
| Credit reporting or other personal consumer reports | 432 |
| Credit reporting, credit repair services, or other personal consumer reports | 79 |
| Student loan | 8 |
| Payday loan, title loan, personal loan, or advance loan | 7 |
| Debt or credit management | 5 |
| Credit card | 4 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Consumer Loan | 1 |
| Payday loan | 1 |
| Checking or savings account | 1 |
| Credit card or prepaid card | 1 |
Nationwide filing states for Central Portfolio Control Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 22.4% of this company's filings
Central Portfolio Control Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 806
- +26766.7% vs 2013
Volume vs. relief
Where Central Portfolio Control Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Central Portfolio Control Inc. files more complaint volume than 52% of them, and closes complaints with relief more often than 0% of them, placing it in the quadrant for high volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 3,004 · Closed with relief: 0.0%
Top States
| State | Complaints |
|---|---|
| TX | 672 |
| FL | 400 |
| CA | 187 |
| GA | 183 |
| SC | 128 |
| AZ | 120 |
| OH | 84 |
| LA | 81 |
| AL | 75 |
| TN | 70 |
| NC | 69 |
| PA | 60 |
| IL | 55 |
| NY | 52 |
| WA | 52 |
| NJ | 51 |
| NE | 49 |
| VA | 43 |
| NV | 40 |
| CO | 40 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1.0K |
| Written notification about debt | 444 |
| Took or threatened to take negative or legal action | 381 |
| Incorrect information on your report | 273 |
| False statements or representation | 263 |
| Communication tactics | 184 |
| Improper use of your report | 140 |
| Problem with a company's investigation into an existing problem | 79 |
| Threatened to contact someone or share information improperly | 62 |
| Electronic communications | 58 |
| Cont'd attempts collect debt not owed | 21 |
| Disclosure verification of debt | 18 |
| Improper contact or sharing of info | 13 |
| Problem with a credit reporting company's investigation into an existing problem | 11 |
| Dealing with your lender or servicer | 4 |
| Credit monitoring or identity theft protection services | 4 |
| Unable to get your credit report or credit score | 3 |
| Problem with a company's investigation into an existing issue | 2 |
| Didn't provide services promised | 2 |
| Received a loan you didn't apply for | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 30 | 100% |
| 2015 | 22 | 100% |
| 2016 | 22 | 100% |
| 2017 | 17 | 100% |
| 2018 | 28 | 100% |
| 2019 | 41 | 100% |
| 2020 | 40 | 95% |
| 2021 | 92 | 100% |
| 2022 | 140 | 100% |
| 2023 | 231 | 99.6% |
| 2024 | 360 | 99.7% |
| 2025 | 1.2K | 100% |
| 2026 | 806 | 100% |
Source: CFPB Consumer Complaint Database
Central Portfolio Control Inc. in the lower-relief third
Central Portfolio Control Inc.'s 3,004 logged complaints reach a nationwide footprint - 52 states have at least one filing. Only 31.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26. Closed-with-relief 0% sits in the lower third of the corpus.
Central Portfolio Control Inc. closes 0% with monetary or non-monetary relief and answers 99.9% inside the CFPB window; 99.6% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Central Portfolio Control Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Central Portfolio Control Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Central Portfolio Control Inc. (#165 of 342; 99.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share