Total complaints
2.3K
Filed since 2013
2.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2.3K consumer complaints filed with the CFPB
This profile shows Central Portfolio Control Inc.'s complaint history from CFPB public records. 2,308 consumers have filed complaints since 2013. The company has a 99.9% timely response rate and has provided relief in 0% of cases.
Total complaints
2.3K
Filed since 2013
Timely response
99.9%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Central Portfolio Control Inc.'s 2.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 1.9K |
| Credit reporting or other personal consumer reports | 335 |
| Credit reporting, credit repair services, or other personal consumer reports | 62 |
| Payday loan, title loan, personal loan, or advance loan | 6 |
| Student loan | 5 |
| Credit card | 3 |
| Debt or credit management | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Vehicle loan or lease | 2 |
| Consumer Loan | 1 |
| Credit card or prepaid card | 1 |
| Checking or savings account | 1 |
| Payday loan | 1 |
| State | Complaints |
|---|---|
| TX | 518 |
| FL | 315 |
| CA | 150 |
| GA | 142 |
| SC | 91 |
| AZ | 89 |
| OH | 69 |
| LA | 60 |
| TN | 57 |
| NC | 53 |
| AL | 52 |
| NY | 45 |
| PA | 45 |
| WA | 40 |
| IL | 39 |
| VA | 37 |
| NE | 37 |
| NJ | 36 |
| MI | 34 |
| KY | 33 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 743 |
| Written notification about debt | 354 |
| Took or threatened to take negative or legal action | 302 |
| Incorrect information on your report | 212 |
| False statements or representation | 207 |
| Communication tactics | 145 |
| Improper use of your report | 107 |
| Problem with a company's investigation into an existing problem | 62 |
| Threatened to contact someone or share information improperly | 48 |
| Electronic communications | 38 |
| Cont'd attempts collect debt not owed | 19 |
| Disclosure verification of debt | 17 |
| Improper contact or sharing of info | 12 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
| Credit monitoring or identity theft protection services | 4 |
| Unable to get your credit report or credit score | 3 |
| Fraud or scam | 2 |
| Charged fees or interest you didn't expect | 2 |
| Getting a loan or lease | 2 |
| Taking/threatening an illegal action | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 30 | 100% |
| 2015 | 19 | 100% |
| 2016 | 20 | 100% |
| 2017 | 17 | 100% |
| 2018 | 26 | 100% |
| 2019 | 30 | 100% |
| 2020 | 30 | 96.7% |
| 2021 | 77 | 100% |
| 2022 | 119 | 100% |
| 2023 | 188 | 99.5% |
| 2024 | 298 | 99.7% |
| 2025 | 1.0K | 100% |
| 2026 | 448 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Central Portfolio Control Inc. has accumulated 2,308 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 540 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-09, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Central Portfolio Control Inc. reports a 99.9% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Central Portfolio Control Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Central Portfolio Control Inc. has received 2,308 consumer complaints filed with the Consumer Financial Protection Bureau.
Central Portfolio Control Inc. has a 99.9% timely response rate to CFPB complaints.
The most common issue reported against Central Portfolio Control Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.