2026 data Public-data reference Official source

United Collection Bureau, Inc.

1.9K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.9K
Total Complaints
98.9%
Timely Response
0%
Disputed
0%
Relief Provided
51
States Active
2013
Since

Data updated June 2026

Timely response rate 98.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

United Collection Bureau, Inc. complaint mix by product

Total complaints: 1.9K

United Collection Bureau, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,653 complaints (89.3%), resolution 0.0% Debt collection 89.3% Credit reporting: 125 complaints (6.7%), resolution 0.0% Credit reporting 6.7% Credit reporting,: 57 complaints (3.1%), resolution 0.0% Debt or: 8 complaints (0.4%), resolution 0.0% Credit card: 5 complaints (0.3%), resolution 0.0% Checking or: 2 complaints (0.1%), resolution 0.0% Mortgage: 2 complaints (0.1%), resolution 0.0%
  • Debt collection 2K 89.3% – 0% relief
  • Credit reporting 125 6.7% – 0% relief
  • Credit reporting, 57 3.1% – 0% relief
  • Debt or 8 0.4% – 0% relief
  • Credit card 5 0.3% – 0% relief
  • Checking or 2 0.1% – 0% relief
  • Mortgage 2 0.1% – 0% relief

How United Collection Bureau, Inc.'s 1.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.7K
Credit reporting or other personal consumer reports 125
Credit reporting, credit repair services, or other personal consumer reports 57
Debt or credit management 8
Credit card 5
Checking or savings account 2
Mortgage 2
Payday loan, title loan, personal loan, or advance loan 2
Consumer Loan 2
Credit card or prepaid card 2
Payday loan, title loan, or personal loan 1

Top States

State Complaints
TX 286
FL 207
GA 128
CA 115
MI 111
NY 87
LA 87
OH 80
AZ 65
PA 60
SC 58
NC 51
IL 47
TN 45
NJ 42
IN 40
MD 29
WA 28
MA 27
VA 25

Top Issues

Issue Complaints
Attempts to collect debt not owed 601
Written notification about debt 336
Communication tactics 221
False statements or representation 161
Took or threatened to take negative or legal action 102
Cont'd attempts collect debt not owed 91
Incorrect information on your report 81
Improper use of your report 61
Threatened to contact someone or share information improperly 42
Improper contact or sharing of info 41
Disclosure verification of debt 39
Problem with a company's investigation into an existing problem 29
Electronic communications 15
Problem with a credit reporting company's investigation into an existing problem 13
Taking/threatening an illegal action 4
Confusing or missing disclosures 3
Problem with customer service 2
Managing an account 2
Problem with a purchase shown on your statement 2
Confusing or misleading advertising or marketing 2

Yearly Trend

Year Complaints Timely
2013 26 100%
2014 82 100%
2015 53 100%
2016 53 100%
2017 38 100%
2018 64 100%
2019 78 98.7%
2020 82 100%
2021 167 99.4%
2022 150 99.3%
2023 146 97.9%
2024 244 98%
2025 415 98.6%
2026 261 98.5%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About United Collection Bureau, Inc.

United Collection Bureau, Inc.'s 1,859 logged complaints reach a nationwide footprint - 51 states have at least one filing on record. Only 36.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-24.

United Collection Bureau, Inc. answers 98.9% of complaints inside the CFPB's tracked window and closes 98.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Collection Bureau, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does United Collection Bureau, Inc. have?

1,859, per the CFPB's public complaint count for this company (see the full breakdown above).

Does United Collection Bureau, Inc. respond to complaints on time?

98.9% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about United Collection Bureau, Inc.?

"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.