CFPB · Lower closed-with-relief share

United Collection Bureau, Inc.

1.9K CFPB complaints · 0% relief (low band) · top issue Attempts to collect debt not owed.

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1.9K CFPB complaints

United Collection Bureau, Inc. closes 0% with relief (lower third) on 1.9K filings. Timely 98.9% · top product Debt collection. Allegations, not findings.

  • Lower closed-with-relief share
  • +903.8% filings 2013 to 2026

CFPB relief outcome brief

CCDB company united-collection-bureau-inc

0% relief · 98.9% timely · 1.9K filings · Debt collection

Same-product relief peers

Nearest relief peer: Transworld Systems Inc (0% relief)

United Collection Bureau,Inc. (this)0%The Receivable ManagementServices LLC7.8%Paramount GR Holdings, LLC1.2%Receivables ManagementPartners, LLC0%Banco Popular De Puerto Rico10.6%
Closed-with-relief % among United Collection Bureau, Inc. and nearest filing-volume peers

United Collection Bureau, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

United Collection Bureau, Inc. scores strongest on timely response (98/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

54 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

98 / 100 percentile-benchmarked

98.9% of complaints answered inside the CFPB 15-day window

Closed with explanation

98 / 100 percentile-benchmarked

98.7% of complaints closed with an explanation to the consumer

How 1.9K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 98.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

United Collection Bureau, Inc. complaint mix by product

Total complaints: 1.9K

United Collection Bureau, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,653 complaints (89.3%), resolution 0.0% Debt collection 89.3% Credit reporting: 125 complaints (6.7%), resolution 0.0% Credit reporting 6.7% Credit reporting,: 57 complaints (3.1%), resolution 0.0% Debt or: 8 complaints (0.4%), resolution 0.0% Credit card: 5 complaints (0.3%), resolution 0.0% Checking or: 2 complaints (0.1%), resolution 0.0% Mortgage: 2 complaints (0.1%), resolution 0.0%
  • Debt collection 2K 89.3% – 0% relief
  • Credit reporting 125 6.7% – 0% relief
  • Credit reporting, 57 3.1% – 0% relief
  • Debt or 8 0.4% – 0% relief
  • Credit card 5 0.3% – 0% relief
  • Checking or 2 0.1% – 0% relief
  • Mortgage 2 0.1% – 0% relief

Lighter-volume mix: how United Collection Bureau, Inc.'s 1.9K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 1.7K
Credit reporting or other personal consumer reports 125
Credit reporting, credit repair services, or other personal consumer reports 57
Debt or credit management 8
Credit card 5
Checking or savings account 2
Mortgage 2
Payday loan, title loan, personal loan, or advance loan 2
Consumer Loan 2
Credit card or prepaid card 2
Payday loan, title loan, or personal loan 1

Nationwide filing states for United Collection Bureau, Inc.

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
TX
15.4% of this company's filings
TX286FL207GA128CA115MI111NY87LA87OH80

United Collection Bureau, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
261
+903.8% vs 2013
0100200300400500 20132015201720192021202320252026 261

Volume vs. relief

Where United Collection Bureau, Inc. sits on volume vs. relief

Among the 342 companies large enough to be indexed on PlainComplaint, United Collection Bureau, Inc. files more complaint volume than 32% of them, and closes complaints with relief more often than 0% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.

United Collection Bureau, Inc. vs. a 29-company national peer sample, volume percentile vs. relief-rate percentile. 2×2 strategic matrix plotting 30 entities by Volume percentile (X) and Relief percentile (Y), with a crosshair dividing the plot into four quadrants. High volume, high reliefLow volume, high reliefHigh volume, low reliefLow volume, low relief 020406080 020406080100 Volume percentile Relief percentile
United Collection Bureau, Inc. vs. a 29-company national peer sample, volume percentile vs. relief-rate percentile.

Total complaints: 1,859 · Closed with relief: 0.0%

Top States

State Complaints
TX 286
FL 207
GA 128
CA 115
MI 111
NY 87
LA 87
OH 80
AZ 65
PA 60
SC 58
NC 51
IL 47
TN 45
NJ 42
IN 40
MD 29
WA 28
MA 27
VA 25

Top Issues

Issue Complaints
Attempts to collect debt not owed 601
Written notification about debt 336
Communication tactics 221
False statements or representation 161
Took or threatened to take negative or legal action 102
Cont'd attempts collect debt not owed 91
Incorrect information on your report 81
Improper use of your report 61
Threatened to contact someone or share information improperly 42
Improper contact or sharing of info 41
Disclosure verification of debt 39
Problem with a company's investigation into an existing problem 29
Electronic communications 15
Problem with a credit reporting company's investigation into an existing problem 13
Taking/threatening an illegal action 4
Confusing or missing disclosures 3
Problem with customer service 2
Managing an account 2
Problem with a purchase shown on your statement 2
Confusing or misleading advertising or marketing 2

Yearly Trend

Year Complaints Timely
2013 26 100%
2014 82 100%
2015 53 100%
2016 53 100%
2017 38 100%
2018 64 100%
2019 78 98.7%
2020 82 100%
2021 167 99.4%
2022 150 99.3%
2023 146 97.9%
2024 244 98%
2025 415 98.6%
2026 261 98.5%

Source: CFPB Consumer Complaint Database

United Collection Bureau, Inc. in the lower-relief third

United Collection Bureau, Inc.'s 1,859 logged complaints reach a nationwide footprint - 51 states have at least one filing. Only 36.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-24. Closed-with-relief 0% sits in the lower third of the corpus.

United Collection Bureau, Inc. closes 0% with monetary or non-monetary relief and answers 98.9% inside the CFPB window; 98.7% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Collection Bureau, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for United Collection Bureau, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 1.9K.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 98.9%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for United Collection Bureau, Inc. (#234 of 342; 98.9% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share