Electronic communications

9.2K consumer complaints across 768 companies

This page tracks consumer complaints about "Electronic communications" filed with the CFPB. 9,179 complaints mention this issue across 768 companies. The most affected product category is "Debt collection".

9.2K
Total Complaints
768
Companies
Debt collection
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Resurgent Capital Services L.P. 964
2 CL Holdings LLC 477
3 TrueAccord Corp. 387
4 Halsted Financial Services, LLC. 345
5 Encore Capital Group Inc. 338
6 Portfolio Recovery Associates, LLC 256
7 Unifin Inc. 195
8 CCS Financial Services, Inc. 163
9 Shepherd Outsourcing, LLC 151
10 Transworld Systems Inc 146
11 Credit Control, LLC 145
12 Kriya Capital, LLC 139
13 Harris & Harris, Ltd. 133
14 Capital One Financial Corporation 128
15 Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis 127
16 Spring Oaks Capital, LLC 118
17 Experian Information Solutions Inc. 118
18 Mrs Bpo, LLC 102
19 Transunion Intermediate Holdings, Inc. 97
20 January Technologies, Inc 96
21 Sequium Asset Solutions, LLC 95
22 NRA Group, LLC 86
23 HW Holding, Inc 86
24 Sunrise Credit Services, Inc 84
25 Affirm Holdings, Inc 81
26 I.C. System, Inc. 80
27 Equifax, Inc. 76
28 Radius Global Solutions LLC 76
29 National Credit Systems,Inc. 68
30 Caine & Weiner Company, Inc. 68
31 Central Portfolio Control Inc. 58
32 Synchrony Financial 58
33 InDebted Corporation 56
34 Firstsource Business Process Services, LLC 53
35 Aldous & Associates, PLLC 51
36 Paypal Holdings, Inc 49
37 Receivables Management Partners, LLC 49
38 Pending Company Match 48
39 W&A Intermediate Co., LLC 46
40 Southwest Credit Systems, L.P. 39
41 The CBE Group, Inc. 38
42 NCB Management Services Inc. 36
43 American Express Company 35
44 BTH Management 34
45 Capio Partners, LLC 33
46 Bounce AI, Inc. 33
47 CCF Intermediate Holdings LLC 32
48 Zions Debt Holdings 32
49 Amsher Collection Services, Inc. 32
50 National Credit Adjusters, LLC 31

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Electronic communications" Complaints

The CFPB public record contains 9,179 consumer complaints tagged with the issue "Electronic communications", distributed across 768 distinct companies that have been named as the respondent on at least one filing. That breadth, spread across 768 separate respondents, points to a systemic theme across the market rather than one company's operational problem, a structural friction in how a product category is sold, serviced, or collected on.

The most common product category where "Electronic communications" is raised is "Debt collection". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Electronic communications" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Electronic communications", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.