CFPB · Single-product concentration

BTH Management

2.3K CFPB complaints · 75.6% in "Debt collection" · top issue Attempts to collect debt not owed.

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2.3K CFPB complaints

BTH Management: 75.6% of 2.3K CFPB complaints sit in "Debt collection". Timely 99% · relief 0.6%. Allegations, not findings.

  • Volume rank #205 of 342
  • Single-product concentration
  • +5200% filings 2016 to 2026

CFPB relief outcome brief

CCDB company bth-management

0.6% relief · 99% timely · 2.3K filings · Debt collection

Same-product relief peers

Nearest relief peer: Credit Corp Solutions Inc. (0.6% relief)

BTH Management (this)0.6%RentDebt Automated Collectio…0%Conduent Incorporated2.5%Monterey Financial Services …10.1%Consumer Adjustment Company …1.8%
Closed-with-relief % among BTH Management and nearest filing-volume peers

BTH Management closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 2.3K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 99.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

BTH Management complaint mix by product

Total complaints: 2.3K

BTH Management complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,737 complaints (75.8%), resolution 0.7% Debt collection 75.8% Credit reporting: 405 complaints (17.7%), resolution 0.0% Credit reporting 17.7% Credit reporting,: 96 complaints (4.2%), resolution 0.0% Payday loan,: 27 complaints (1.2%), resolution 0.0% Payday loan,: 18 complaints (0.8%), resolution 0.0% Vehicle loan: 5 complaints (0.2%), resolution 0.0% Consumer Loan: 3 complaints (0.1%), resolution 0.0%
  • Debt collection 2K 75.8% – 1% relief
  • Credit reporting 405 17.7% – 0% relief
  • Credit reporting, 96 4.2% – 0% relief
  • Payday loan, 27 1.2% – 0% relief
  • Payday loan, 18 0.8% – 0% relief
  • Vehicle loan 5 0.2% – 0% relief
  • Consumer Loan 3 0.1% – 0% relief

How BTH Management's 2.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.7K
Credit reporting or other personal consumer reports 405
Credit reporting, credit repair services, or other personal consumer reports 96
Payday loan, title loan, or personal loan 27
Payday loan, title loan, personal loan, or advance loan 18
Vehicle loan or lease 5
Consumer Loan 3
Debt or credit management 2
Credit reporting 2
Credit card 1
Money transfer, virtual currency, or money service 1

Nationwide filing states for BTH Management

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
18.6% of this company's filings
TX428LA187GA168FL145SC144OH131TN118CA105

BTH Management rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
742
+5200% vs 2016
0200400600800 20162017201820192020202120222023202420252026 742

Top States

State Complaints
TX 428
LA 187
GA 168
FL 145
SC 144
OH 131
TN 118
CA 105
AL 98
MO 77
VA 74
NC 62
MS 57
MI 56
AZ 51
NJ 41
IN 38
IL 35
WI 27
KY 24

Top Issues

Issue Complaints
Attempts to collect debt not owed 737
Written notification about debt 366
Took or threatened to take negative or legal action 288
Incorrect information on your report 264
False statements or representation 217
Improper use of your report 129
Problem with a company's investigation into an existing problem 87
Communication tactics 41
Electronic communications 34
Threatened to contact someone or share information improperly 27
Problem with a credit reporting company's investigation into an existing problem 26
Disclosure verification of debt 15
Cont'd attempts collect debt not owed 11
Charged fees or interest you didn't expect 8
Struggling to pay your loan 8
Received a loan you didn't apply for 6
Can't contact lender or servicer 4
Credit monitoring or identity theft protection services 3
Problem when making payments 3
Problem with the payoff process at the end of the loan 2

Yearly Trend

Year Complaints Timely
2016 14 28.6%
2017 89 92.1%
2018 101 100%
2019 79 100%
2020 67 100%
2021 107 100%
2022 30 100%
2023 89 97.8%
2024 242 99.6%
2025 737 99.9%
2026 742 99.9%

Source: CFPB Consumer Complaint Database

BTH Management filings cluster in one product

BTH Management's 2,297 logged complaints reach a nationwide footprint - 48 states have at least one filing. Only 31.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2026-06-25.

BTH Management answers 99% of complaints inside the CFPB's tracked window and closes 97.6% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about BTH Management.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for BTH Management: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 2.3K.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 99%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for BTH Management (#205 of 342; 99% timely; 0.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration