CFPB · Single-product concentration
NRA Group, LLC
3.9K CFPB complaints · 83.1% in "Debt collection" · top issue Attempts to collect debt not owed.
NRA Group, LLC: 83.1% of 3.9K CFPB complaints sit in "Debt collection". Timely 97.5% · relief 8.1%. Allegations, not findings.
- Single-product concentration
- +1692.1% filings 2013 to 2026
CFPB relief outcome brief
CCDB company nra-group-llc
8.1% relief · 97.5% timely · 3.9K filings · Debt collection
Same-product relief peers
Nearest relief peer: McCarthy, Burgess & Wolff, Inc. (8.1% relief)
NRA Group, LLC closes 8.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
NRA Group, LLC scores strongest on timely response (96/100 percentile-benchmarked) and weakest on relief provided (38/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
38 / 100 percentile-benchmarked
8.1% of complaints closed with relief to the consumer
Timely response
96 / 100 percentile-benchmarked
97.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
83 / 100 percentile-benchmarked
90.6% of complaints closed with an explanation to the consumer
How 3.9K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NRA Group, LLC complaint mix by product
- Debt collection 3K 83.2% – 9% relief
- Credit reporting 463 11.9% – 3% relief
- Credit reporting, 174 4.5% – 12% relief
- Credit reporting 6 0.2% – 0% relief
- Debt or 5 0.1% – 0% relief
- Credit card 4 0.1% – 0% relief
- Payday loan, 3 0.1% – 0% relief
How NRA Group, LLC's 3.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 3.2K |
| Credit reporting or other personal consumer reports | 463 |
| Credit reporting, credit repair services, or other personal consumer reports | 174 |
| Credit reporting | 6 |
| Debt or credit management | 5 |
| Credit card | 4 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Student loan | 2 |
| Vehicle loan or lease | 1 |
| Other financial service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for NRA Group, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 13.9% of this company's filings
NRA Group, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 681
- +1692.1% vs 2013
Volume vs. relief
Where NRA Group, LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, NRA Group, LLC files more complaint volume than 60% of them, and closes complaints with relief more often than 64% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 3,908 · Closed with relief: 8.1%
Top States
| State | Complaints |
|---|---|
| FL | 542 |
| TX | 529 |
| PA | 436 |
| NY | 279 |
| GA | 262 |
| MA | 207 |
| MD | 191 |
| OH | 172 |
| CA | 112 |
| NC | 108 |
| NJ | 85 |
| LA | 81 |
| TN | 65 |
| SC | 64 |
| AZ | 61 |
| VA | 61 |
| AL | 58 |
| MI | 54 |
| DE | 50 |
| IL | 48 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1.4K |
| Written notification about debt | 640 |
| Took or threatened to take negative or legal action | 352 |
| Incorrect information on your report | 312 |
| False statements or representation | 299 |
| Cont'd attempts collect debt not owed | 212 |
| Communication tactics | 174 |
| Improper use of your report | 143 |
| Problem with a company's investigation into an existing problem | 113 |
| Electronic communications | 86 |
| Disclosure verification of debt | 67 |
| Problem with a credit reporting company's investigation into an existing problem | 63 |
| Threatened to contact someone or share information improperly | 36 |
| Improper contact or sharing of info | 10 |
| Incorrect information on credit report | 5 |
| Credit monitoring or identity theft protection services | 3 |
| Taking/threatening an illegal action | 3 |
| Problem with a company's investigation into an existing issue | 2 |
| Charged upfront or unexpected fees | 2 |
| Charged fees or interest you didn't expect | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 38 | 100% |
| 2014 | 137 | 79.6% |
| 2015 | 112 | 60.7% |
| 2016 | 56 | 89.3% |
| 2017 | 95 | 97.9% |
| 2018 | 117 | 95.7% |
| 2019 | 136 | 94.1% |
| 2020 | 137 | 100% |
| 2021 | 180 | 98.9% |
| 2022 | 208 | 98.6% |
| 2023 | 360 | 99.7% |
| 2024 | 489 | 100% |
| 2025 | 1.2K | 100% |
| 2026 | 681 | 100% |
Source: CFPB Consumer Complaint Database
NRA Group, LLC filings cluster in one product
NRA Group, LLC's 3,908 logged complaints reach a nationwide footprint - 53 states have at least one filing. Only 36.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26.
NRA Group, LLC answers 97.5% of complaints inside the CFPB's tracked window and closes 90.6% with a written explanation. 8.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NRA Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NRA Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.9K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NRA Group, LLC (#136 of 342; 97.5% timely; 8.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration