2026 data Public-data reference. official source

Capio Partners, LLC

2.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.8K consumer complaints filed with the CFPB

This profile shows Capio Partners, LLC's complaint history from CFPB public records. 2,838 consumers have filed complaints since 2013. The company has a 99.2% timely response rate and has provided relief in 99.5% of cases.

2.8K
Total Complaints
99.2%
Timely Response
0.4%
Disputed
99.5%
Relief Provided
52
States Active
2013
Since

Total complaints

2.8K

Filed since 2013

Timely response

99.2%

CFPB-tracked response window

Relief rate

99.5%

Closed with monetary or non-monetary relief

Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 99.5%
Industry median

Share closed with monetary or non-monetary relief.

Capio Partners, LLC complaint mix by product

Total complaints: 2.8K

Capio Partners, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 2,349 complaints (82.8%), resolution 99.5% Debt collection 82.8% Credit reporting: 247 complaints (8.7%), resolution 100.0% Credit reporting 8.7% Credit reporting,: 233 complaints (8.2%), resolution 99.6% Credit reporting, 8.2% Debt or: 6 complaints (0.2%), resolution 100.0% Credit reporting: 2 complaints (0.1%), resolution 100.0% Credit card: 1 complaints (0.0%), resolution 100.0%
  • Debt collection 2K 82.8% 100% relief
  • Credit reporting 247 8.7% 100% relief
  • Credit reporting, 233 8.2% 100% relief
  • Debt or 6 0.2% 100% relief
  • Credit reporting 2 0.1% 100% relief
  • Credit card 1 0.0% 100% relief

How Capio Partners, LLC's 2.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 2.3K
Credit reporting or other personal consumer reports 247
Credit reporting, credit repair services, or other personal consumer reports 233
Debt or credit management 6
Credit reporting 2
Credit card 1

Top States

State Complaints
FL 828
TX 535
GA 211
OH 179
PA 125
SC 118
VA 77
LA 74
NC 73
AL 50
MD 48
CA 44
NY 41
TN 38
IL 36
MO 34
NJ 32
MI 27
OK 24
AZ 24

Top Issues

Issue Complaints
Attempts to collect debt not owed 1.0K
Written notification about debt 535
Incorrect information on your report 243
Took or threatened to take negative or legal action 231
False statements or representation 192
Communication tactics 142
Improper use of your report 125
Cont'd attempts collect debt not owed 111
Disclosure verification of debt 68
Problem with a credit reporting company's investigation into an existing problem 55
Problem with a company's investigation into an existing problem 51
Threatened to contact someone or share information improperly 26
Electronic communications 26
Improper contact or sharing of info 4
Credit monitoring or identity theft protection services 3
Confusing or missing disclosures 2
Incorrect information on credit report 2
Confusing or misleading advertising or marketing 1
Problem with customer service 1
Getting a credit card 1

Yearly Trend

Year Complaints Timely
2013 14 100%
2014 55 100%
2015 58 100%
2016 71 100%
2017 114 100%
2018 117 99.1%
2019 176 100%
2020 208 100%
2021 259 99.2%
2022 245 99.2%
2023 366 99.2%
2024 314 99.4%
2025 577 98.8%
2026 264 97.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Capio Partners, LLC

Capio Partners, LLC has accumulated 2,838 consumer complaints in the CFPB public database, with filings active across 52 U.S. states. Of those submissions, 879 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Capio Partners, LLC reports a 99.2% timely-response rate and has closed 0.5% of cases with a written explanation to the consumer. 99.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Capio Partners, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Capio Partners, LLC have?

Capio Partners, LLC has received 2,838 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Capio Partners, LLC respond to complaints on time?

Capio Partners, LLC has a 99.2% timely response rate to CFPB complaints.

What is the most common complaint about Capio Partners, LLC?

The most common issue reported against Capio Partners, LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.

Related