CFPB · Higher closed-with-relief share

Mrs Bpo, LLC

2.8K CFPB complaints · 69.4% relief (high band) · top issue Attempts to collect debt not owed.

2.8K CFPB complaints

Mrs Bpo, LLC closes 69.4% with relief (upper third) on 2.8K filings. Timely 100% · top product Debt collection. Allegations, not findings.

  • Volume rank #176 of 342
  • Higher closed-with-relief share
  • +1121.7% filings 2013 to 2026

CFPB relief outcome brief

CCDB company mrs-bpo-llc

69.4% relief · 100% timely · 2.8K filings · Debt collection

Nearest relief peer: Iqor Us Inc (69.7% relief)

Mrs Bpo, LLC (this)69.4%EOS Holdings, Inc.6.3%Lakeview Loan Servicing, LLC0.6%Velocity Portfolio Group0.1%Colony Brands, Inc.1.6%
Closed-with-relief % among Mrs Bpo, LLC and nearest filing-volume peers

Mrs Bpo, LLC closes 69.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Mrs Bpo, LLC's 2.8K filings include narrative text

42.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 69.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Mrs Bpo, LLC complaint mix by product

Total complaints: 2.8K

Mrs Bpo, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 2,400 complaints (85.5%), resolution 69.2% Debt collection 85.5% Credit reporting: 233 complaints (8.3%), resolution 80.3% Credit reporting 8.3% Credit reporting,: 134 complaints (4.8%), resolution 62.7% Student loan: 26 complaints (0.9%), resolution 42.3% Debt or: 5 complaints (0.2%), resolution 60.0% Credit card: 5 complaints (0.2%), resolution 60.0% Credit card: 3 complaints (0.1%), resolution 33.3%
  • Debt collection 2K 85.5% 69% relief
  • Credit reporting 233 8.3% 80% relief
  • Credit reporting, 134 4.8% 63% relief
  • Student loan 26 0.9% 42% relief
  • Debt or 5 0.2% 60% relief
  • Credit card 5 0.2% 60% relief
  • Credit card 3 0.1% 33% relief

Higher-relief mix: how Mrs Bpo, LLC's 2.8K complaints split across CFPB product categories.

Complaints by Product

Product Complaints
Debt collection 2.4K
Credit reporting or other personal consumer reports 233
Credit reporting, credit repair services, or other personal consumer reports 134
Student loan 26
Debt or credit management 5
Credit card 5
Credit card or prepaid card 3
Vehicle loan or lease 2
Credit reporting 2
Payday loan, title loan, personal loan, or advance loan 1
Consumer Loan 1
Payday loan, title loan, or personal loan 1
Checking or savings account 1

Nationwide filing states for Mrs Bpo, LLC

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
12.6% of this company's filings
TX355CA307FL243NY165NC162GA141OH124NJ98

Mrs Bpo, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
281
+1121.7% vs 2013
0200400600800 20132015201720192021202320252026 281

Top States

State Complaints
TX 355
CA 307
FL 243
NY 165
NC 162
GA 141
OH 124
NJ 98
PA 97
IL 83
VA 73
MI 71
SC 69
MD 63
AL 59
TN 51
AZ 49
MO 47
WI 44
LA 43

Top Issues

Issue Complaints
Attempts to collect debt not owed 1.1K
Written notification about debt 416
Communication tactics 228
False statements or representation 214
Incorrect information on your report 204
Took or threatened to take negative or legal action 131
Cont'd attempts collect debt not owed 110
Electronic communications 102
Improper use of your report 80
Disclosure verification of debt 55
Problem with a company's investigation into an existing problem 48
Threatened to contact someone or share information improperly 38
Problem with a credit reporting company's investigation into an existing problem 29
Improper contact or sharing of info 15
Dealing with your lender or servicer 10
Dealing with my lender or servicer 6
Struggling to repay your loan 5
Problem with a purchase shown on your statement 4
Credit monitoring or identity theft protection services 4
Didn't provide services promised 3

Yearly Trend

Year Complaints Timely
2013 23 100%
2014 68 100%
2015 65 100%
2016 69 100%
2017 77 100%
2018 101 100%
2019 129 100%
2020 156 100%
2021 261 100%
2022 231 100%
2023 300 100%
2024 397 99.7%
2025 656 100%
2026 281 100%

Source: CFPB Consumer Complaint Database

Mrs Bpo, LLC in the higher-relief third

Mrs Bpo, LLC's 2,814 logged complaints reach a nationwide footprint - 53 states have at least one filing. 42.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25. Closed-with-relief 69.4% sits in the upper third of the corpus.

Mrs Bpo, LLC closes 69.4% with monetary or non-monetary relief and answers 100% inside the CFPB window; 30.3% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mrs Bpo, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Mrs Bpo, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Mrs Bpo, LLC (#176 of 342; 100% timely; 69.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share