CFPB · Higher closed-with-relief share
Mrs Bpo, LLC
2.8K CFPB complaints · 69.4% relief (high band) · top issue Attempts to collect debt not owed.
Mrs Bpo, LLC closes 69.4% with relief (upper third) on 2.8K filings. Timely 100% · top product Debt collection. Allegations, not findings.
- Higher closed-with-relief share
- +1121.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company mrs-bpo-llc
69.4% relief · 100% timely · 2.8K filings · Debt collection
Same-product relief peers
Nearest relief peer: Iqor Us Inc (69.7% relief)
Mrs Bpo, LLC closes 69.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Mrs Bpo, LLC scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
69.4% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
30.3% of complaints closed with an explanation to the consumer
Most of Mrs Bpo, LLC's 2.8K filings include narrative text
42.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mrs Bpo, LLC complaint mix by product
- Debt collection 2K 85.5% – 69% relief
- Credit reporting 233 8.3% – 80% relief
- Credit reporting, 134 4.8% – 63% relief
- Student loan 26 0.9% – 42% relief
- Debt or 5 0.2% – 60% relief
- Credit card 5 0.2% – 60% relief
- Credit card 3 0.1% – 33% relief
Higher-relief mix: how Mrs Bpo, LLC's 2.8K complaints split across CFPB product categories.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 2.4K |
| Credit reporting or other personal consumer reports | 233 |
| Credit reporting, credit repair services, or other personal consumer reports | 134 |
| Student loan | 26 |
| Debt or credit management | 5 |
| Credit card | 5 |
| Credit card or prepaid card | 3 |
| Vehicle loan or lease | 2 |
| Credit reporting | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Consumer Loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Checking or savings account | 1 |
Nationwide filing states for Mrs Bpo, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 12.6% of this company's filings
Mrs Bpo, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 281
- +1121.7% vs 2013
Volume vs. relief
Where Mrs Bpo, LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Mrs Bpo, LLC files more complaint volume than 49% of them, and closes complaints with relief more often than 99% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,814 · Closed with relief: 69.4%
Top States
| State | Complaints |
|---|---|
| TX | 355 |
| CA | 307 |
| FL | 243 |
| NY | 165 |
| NC | 162 |
| GA | 141 |
| OH | 124 |
| NJ | 98 |
| PA | 97 |
| IL | 83 |
| VA | 73 |
| MI | 71 |
| SC | 69 |
| MD | 63 |
| AL | 59 |
| TN | 51 |
| AZ | 49 |
| MO | 47 |
| WI | 44 |
| LA | 43 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1.1K |
| Written notification about debt | 416 |
| Communication tactics | 228 |
| False statements or representation | 214 |
| Incorrect information on your report | 204 |
| Took or threatened to take negative or legal action | 131 |
| Cont'd attempts collect debt not owed | 110 |
| Electronic communications | 102 |
| Improper use of your report | 80 |
| Disclosure verification of debt | 55 |
| Problem with a company's investigation into an existing problem | 48 |
| Threatened to contact someone or share information improperly | 38 |
| Problem with a credit reporting company's investigation into an existing problem | 29 |
| Improper contact or sharing of info | 15 |
| Dealing with your lender or servicer | 10 |
| Dealing with my lender or servicer | 6 |
| Struggling to repay your loan | 5 |
| Problem with a purchase shown on your statement | 4 |
| Credit monitoring or identity theft protection services | 4 |
| Didn't provide services promised | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 23 | 100% |
| 2014 | 68 | 100% |
| 2015 | 65 | 100% |
| 2016 | 69 | 100% |
| 2017 | 77 | 100% |
| 2018 | 101 | 100% |
| 2019 | 129 | 100% |
| 2020 | 156 | 100% |
| 2021 | 261 | 100% |
| 2022 | 231 | 100% |
| 2023 | 300 | 100% |
| 2024 | 397 | 99.7% |
| 2025 | 656 | 100% |
| 2026 | 281 | 100% |
Source: CFPB Consumer Complaint Database
Mrs Bpo, LLC in the higher-relief third
Mrs Bpo, LLC's 2,814 logged complaints reach a nationwide footprint - 53 states have at least one filing. 42.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25. Closed-with-relief 69.4% sits in the upper third of the corpus.
Mrs Bpo, LLC closes 69.4% with monetary or non-monetary relief and answers 100% inside the CFPB window; 30.3% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mrs Bpo, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mrs Bpo, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.8K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mrs Bpo, LLC (#176 of 342; 100% timely; 69.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share