CFPB · Single-product concentration
Shepherd Outsourcing, LLC
502 CFPB complaints · 93.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Shepherd Outsourcing, LLC: 93.6% of 502 CFPB complaints sit in "Debt collection". Timely 99.8% · relief 0%. Allegations, not findings.
- Single-product concentration
- +65.5% filings 2024 to 2026
CFPB relief outcome brief
CCDB company shepherd-outsourcing-llc
0% relief · 99.8% timely · 502 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Shepherd Outsourcing, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Shepherd Outsourcing, LLC's 502 filings include narrative text
43.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Shepherd Outsourcing, LLC complaint mix by product
- Debt collection 470 93.6% – 0% relief
- Credit reporting 26 5.2% – 0% relief
- Debt or 3 0.6% – 0% relief
- Credit card 2 0.4% – 0% relief
- Payday loan, 1 0.2% – 0% relief
How Shepherd Outsourcing, LLC's 502 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 470 |
| Credit reporting or other personal consumer reports | 26 |
| Debt or credit management | 3 |
| Credit card | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Nationwide filing states for Shepherd Outsourcing, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 11.4% of this company's filings
Shepherd Outsourcing, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 144
- +65.5% vs 2024
Top States
| State | Complaints |
|---|---|
| TX | 57 |
| CA | 52 |
| FL | 47 |
| NY | 36 |
| GA | 27 |
| MD | 22 |
| PA | 20 |
| IL | 17 |
| NJ | 16 |
| NC | 14 |
| MI | 13 |
| AZ | 12 |
| OR | 12 |
| VA | 12 |
| OH | 12 |
| MA | 11 |
| NV | 9 |
| LA | 9 |
| AR | 8 |
| MO | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 153 |
| Electronic communications | 151 |
| Communication tactics | 45 |
| Written notification about debt | 43 |
| False statements or representation | 32 |
| Threatened to contact someone or share information improperly | 28 |
| Took or threatened to take negative or legal action | 18 |
| Incorrect information on your report | 13 |
| Improper use of your report | 9 |
| Problem with a company's investigation into an existing problem | 3 |
| Getting a credit card | 1 |
| Unauthorized withdrawals or charges | 1 |
| Other features, terms, or problems | 1 |
| Problem with customer service | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Struggling to pay your loan | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 87 | 100% |
| 2025 | 271 | 99.6% |
| 2026 | 144 | 100% |
Source: CFPB Consumer Complaint Database
Shepherd Outsourcing, LLC filings cluster in one product
Shepherd Outsourcing, LLC's 502 logged complaints reach a nationwide footprint - 47 states have at least one filing. 43.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-06-12.
Shepherd Outsourcing, LLC answers 99.8% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Shepherd Outsourcing, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Shepherd Outsourcing, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 502.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Shepherd Outsourcing, LLC (99.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration