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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
92 days after the HOLD was placed 1
936 F. 2d 1151 ( 11th Cir. 1991 ). 1
939 ( 7th Cir. XXXX ). ] Instead 1
93d Cong. ] ; and the stance of the UNITED STATES government ; specifically noted on the TREASURY 's government website 1
950 Credit Inc 9
957 N.Y.S.2d 263 1
95a 4
95b and 411 Should this be doubted then these two quotes ( of many more ) verify the truth since the principal part of any thing is the beginning. Maxim of Law BANKS CAN NOT LEND DEPOSITORS MONEY TO BORROWERS WITHOUT THE DEPOSITORS WRITTEN AUTHORIZATION 1
95b and 411 Should this be doubted then these two quotes ( of many more ) verify the truth since the principal part of any thing is the beginning. Maxim of Law Banks can not lend depositors money to borrowers without the depositors written authorization 1
96 Hawaii 32 1
97 % credit utilization ( CRIF ) 1
970 F.2d 1516 1
98 us 61 4
987 F.2d 288 ( 5th Cir. 1993 ) IV. WILLFUL NONCOMPLIANCE UNDER 1681n Experians conduct meets the reckless disregard standard. Key Case : - XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
9884.14 Failure to provide full documentation and misclassification of warranty repairs I also submitted a Request for Information ( RFI ) 1
99 days prior to the date of recertification. Aside from being incredibly unethical and questionable in terms of motivations to only send one notification 99 days ahead of a recertification deadline 1
99.99 % of your monthly payment is applied towards interest and when agents are challenged with this discovery 1
99th Floor LLC 2
< research. incoming @ rushm oreservicing. XXXX dear rushmore 1
? Any person who knowingly and willfully obtains information on a consumer from a consumer reporting agency under pretenses shall be fined under title 18 1
?? XX/XX/XXXX,,Navient Solutions 1
@ XXXX XXXX ) stated that they needed a copy of my credit card 1
[ 15 USC 1692e ] 807 ( 2 ) ( a ) 1
[ 15 USC 1692f ] 808 ( 1 ) 1
[ 31 ] complicating the matter where the debt collector is an attorney or law firm. The consumer 's receipt of this notice starts the clock running on the 30-day right to demand verification of the debt from the debt collector. [ 20 ] Provide verification of the debt [ 32 ] If a consumer sends a written dispute or request for verification within 30 days of receiving the 1692g notice 1
[ 4 ]. 4
[ b ] ecause these statutes are safety statutes 1
[ Bank of America ] canceled claim XXXX*because it's a duplicate of claim XXXX 1
[ consumer ] debts owed.,,Tunnell & Raysor 1
[ Creditors Name or Account Number ] ) : [ Describe the incorrect information ] These inaccuracies have negatively impacted my credit score 3
[ customer service ] XXXX. 1
[ Detweiler 1
[ FDCPA ] even if there was no clear prior judicial statement that it was not entitled to collect the fees. '' The unauthenticated legal expenses presented by Selene Finance as expended in preparing XXXX XXXX bankruptcy related Proof of Claim in the amount of for {$200000.00} was rejected and DID NOT appear under the final bankruptcy trustee report ( attached ). 1
[ full 1
[ Goldman Sachs ] conducted an investigation and confirmed no Bank error occurred. 1
[ his ] linkedin with personal graduate information with photo showing it's the same individual 1
[ I/we ] apologize that you didn't get paid for the bonus as per the advertisement 1
[ let them listen to recording ] said forced insurance was @ {$30.00} per month. So I called and messaged several times over to ask How can this be? '' Seems like no one EVER could answer that question. 1
[ maximum means the greatest in quantity or highest degree attainable [ 1
[ mention specific error ]. 1
[ Name of Credit Bureau ] has continued to report this account without verifying its accuracy or providing me with documentation supporting its validity. This violates my rights under the FCRA 1
[ RE : ] Adverse Action Notice 1
[ t ] his duty extends to all student loan accounts reported to [ credit bureaus ] 3
[ Title 15 USC 1681b ] addresses the permissible purposes for which consumer reports can be obtained and used 1
[ We ] have charge [ sic ] back total of {$190.00} on XX/XX/2023 to offset the temporary credit that we have applied. This charge back was considered standard balance that cause [ sic ] your minimum payment to increase [ emphasis added ]. 1
[ which is The XXXX 's full time residence not properly taxed or described ]. 1
[ without notice to me ] which escalated Wells Fargo to start foreclosure on the aforesaid property. 1
[ XXXX ] ( XXXX ) ) 3. **Unfulfilled promises regarding spending limit increases and other benefits tied to Ava products** : - Previous representatives made claims about benefits that have not been delivered 1
[ XXXX ] case law dicta 1
[ XXXX ] Harm Experienced : Denial of access to my own funds Public implication of fraudulent activity Emotional distress ( I have XXXX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.