CFPB · Narrative-heavy record
First Investors Servicing Corporation, Atlanta, GA Branch
300 CFPB complaints · 50.3% with narratives · top issue Improper use of your report.
First Investors Servicing Corporation, Atlanta, GA Branch: 50.3% of 300 filings include consumer narratives. Timely 100% · relief 24.7% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- -66.7% filings 2013 to 2022
CFPB relief outcome brief
CCDB company first-investors-servicing-corporation-atlanta-ga-branch
24.7% relief · 100% timely · 300 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Progrexion Holdings, Inc. (12.7% relief)
First Investors Servicing Corporation, Atlanta, GA Branch closes 24.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of First Investors Servicing Corporation, Atlanta, GA Branch's 300 filings include narrative text
50.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Investors Servicing Corporation, Atlanta, GA Branch complaint mix by product
- Credit reporting, 113 37.8% – 6% relief
- Vehicle loan 75 25.1% – 29% relief
- Consumer Loan 58 19.4% – 52% relief
- Debt collection 44 14.7% – 25% relief
- Credit reporting 5 1.7% – 80% relief
- Payday loan, 3 1.0% – 0% relief
- Credit card 1 0.3% – 0% relief
How First Investors Servicing Corporation, Atlanta, GA Branch's 300 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 113 |
| Vehicle loan or lease | 75 |
| Consumer Loan | 58 |
| Debt collection | 44 |
| Credit reporting | 5 |
| Payday loan, title loan, or personal loan | 3 |
| Credit card | 1 |
| Mortgage | 1 |
Where First Investors Servicing Corporation, Atlanta, GA Branch complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 14.7% of this company's filings
First Investors Servicing Corporation, Atlanta, GA Branch falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 1
- -66.7% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 44 |
| GA | 35 |
| CA | 31 |
| NC | 20 |
| FL | 19 |
| OH | 17 |
| AZ | 16 |
| PA | 15 |
| IL | 13 |
| TN | 9 |
| NY | 8 |
| MD | 8 |
| WI | 7 |
| NJ | 7 |
| AL | 7 |
| OK | 6 |
| MI | 5 |
| VA | 4 |
| CO | 4 |
| MO | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 60 |
| Managing the loan or lease | 50 |
| Incorrect information on your report | 45 |
| Problem with a credit reporting company's investigation into an existing problem | 24 |
| Struggling to pay your loan | 19 |
| Problems when you are unable to pay | 18 |
| Problems at the end of the loan or lease | 14 |
| Communication tactics | 10 |
| Attempts to collect debt not owed | 9 |
| Taking out the loan or lease | 8 |
| False statements or representation | 7 |
| Shopping for a loan or lease | 6 |
| Written notification about debt | 6 |
| Incorrect information on credit report | 4 |
| Took or threatened to take negative or legal action | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Disclosure verification of debt | 2 |
| Getting a loan or lease | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 13 | 100% |
| 2015 | 32 | 100% |
| 2016 | 20 | 100% |
| 2017 | 35 | 100% |
| 2018 | 33 | 100% |
| 2019 | 58 | 100% |
| 2020 | 51 | 100% |
| 2021 | 54 | 100% |
| 2022 | 1 | 100% |
Source: CFPB Consumer Complaint Database
First Investors Servicing Corporation, Atlanta, GA Branch's narrative-rich complaint ledger
First Investors Servicing Corporation, Atlanta, GA Branch's 300 logged complaints stay concentrated: only 32 states show a filing. 50.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2022-01-01.
First Investors Servicing Corporation, Atlanta, GA Branch answers 100% of complaints inside the CFPB's tracked window and closes 75.3% with a written explanation. 24.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Investors Servicing Corporation, Atlanta, GA Branch.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Investors Servicing Corporation, Atlanta, GA Branch: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 300.
- Branch Messenger, Inc. Δ 1 complaints · 0% relief 301complaints
- Merchants & Medical Adjustment Bureau, Inc. dba Credit Bureau Associates Δ 1 complaints · 0% relief 301complaints
- Accurate Background Δ 1 complaints · 39.8% relief 299complaints
- American Accounts & Advisers, Inc. Δ 1 complaints · 0% relief 299complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Investors Servicing Corporation, Atlanta, GA Branch (100% timely; 24.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record