2026 data Public-data reference Official source

First Investors Servicing Corporation, Atlanta, GA Branch

300 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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300
Total Complaints
100%
Timely Response
0%
Disputed
24.7%
Relief Provided
32
States Active
2013
Since

Data updated June 2026

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 24.7%
Industry median

Share closed with monetary or non-monetary relief.

First Investors Servicing Corporation, Atlanta, GA Branch complaint mix by product

Total complaints: 300

First Investors Servicing Corporation, Atlanta, GA Branch complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 300 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 113 complaints (37.8%), resolution 6.2% Credit reporting, 37.8% Vehicle loan: 75 complaints (25.1%), resolution 29.3% Vehicle loan 25.1% Consumer Loan: 58 complaints (19.4%), resolution 51.7% Consumer Loan 19.4% Debt collection: 44 complaints (14.7%), resolution 25.0% Debt collection 14.7% Credit reporting: 5 complaints (1.7%), resolution 80.0% Payday loan,: 3 complaints (1.0%), resolution 0.0% Credit card: 1 complaints (0.3%), resolution 0.0%
  • Credit reporting, 113 37.8% – 6% relief
  • Vehicle loan 75 25.1% – 29% relief
  • Consumer Loan 58 19.4% – 52% relief
  • Debt collection 44 14.7% – 25% relief
  • Credit reporting 5 1.7% – 80% relief
  • Payday loan, 3 1.0% – 0% relief
  • Credit card 1 0.3% – 0% relief

How First Investors Servicing Corporation, Atlanta, GA Branch's 300 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 113
Vehicle loan or lease 75
Consumer Loan 58
Debt collection 44
Credit reporting 5
Payday loan, title loan, or personal loan 3
Credit card 1
Mortgage 1

Top States

State Complaints
TX 44
GA 35
CA 31
NC 20
FL 19
OH 17
AZ 16
PA 15
IL 13
TN 9
NY 8
MD 8
WI 7
NJ 7
AL 7
OK 6
MI 5
VA 4
CO 4
MO 4

Top Issues

Issue Complaints
Improper use of your report 60
Managing the loan or lease 50
Incorrect information on your report 45
Problem with a credit reporting company's investigation into an existing problem 24
Struggling to pay your loan 19
Problems when you are unable to pay 18
Problems at the end of the loan or lease 14
Communication tactics 10
Attempts to collect debt not owed 9
Taking out the loan or lease 8
False statements or representation 7
Shopping for a loan or lease 6
Written notification about debt 6
Incorrect information on credit report 4
Took or threatened to take negative or legal action 4
Cont'd attempts collect debt not owed 3
Disclosure verification of debt 2
Getting a loan or lease 2
Threatened to contact someone or share information improperly 1
Taking/threatening an illegal action 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 13 100%
2015 32 100%
2016 20 100%
2017 35 100%
2018 33 100%
2019 58 100%
2020 51 100%
2021 54 100%
2022 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First Investors Servicing Corporation, Atlanta, GA Branch

First Investors Servicing Corporation, Atlanta, GA Branch's 300 logged complaints stay concentrated: only 32 states show a filing on record. 50.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2022-01-01.

First Investors Servicing Corporation, Atlanta, GA Branch answers 100% of complaints inside the CFPB's tracked window and closes 75.3% with a written explanation. 24.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Investors Servicing Corporation, Atlanta, GA Branch.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First Investors Servicing Corporation, Atlanta, GA Branch have?

300, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First Investors Servicing Corporation, Atlanta, GA Branch respond to complaints on time?

100% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First Investors Servicing Corporation, Atlanta, GA Branch?

"Improper use of your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.