CFPB · Single-product concentration
First Foundation Inc.
15 CFPB complaints · 93.3% in "Checking or savings account" · top issue Managing an account.
First Foundation Inc.: 93.3% of 15 CFPB complaints sit in "Checking or savings account". Timely 93.3% · relief 13.3%. Allegations, not findings.
- Single-product concentration
- -85.7% filings 2023 to 2026
CFPB relief outcome brief
CCDB company first-foundation-inc
13.3% relief · 93.3% timely · 15 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: E*Trade Bank (13.3% relief)
First Foundation Inc. closes 13.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 15 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Foundation Inc. complaint mix by product
- Checking or 14 93.3% – 14% relief
- Money transfer, 1 6.7% – 0% relief
How First Foundation Inc.'s 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 14 |
| Money transfer, virtual currency, or money service | 1 |
Where First Foundation Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 33.3% of this company's filings
First Foundation Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -85.7% vs 2023
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| FL | 4 |
| TX | 2 |
| CO | 1 |
| MD | 1 |
| WI | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 8 |
| Problem with a lender or other company charging your account | 2 |
| Opening an account | 2 |
| Closing an account | 2 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 7 | 100% |
| 2024 | 3 | 100% |
| 2025 | 4 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
First Foundation Inc. filings cluster in one product
First Foundation Inc.'s 15 logged complaints stay concentrated: only 7 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-03-05.
First Foundation Inc. answers 93.3% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 13.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Foundation Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Foundation Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Foundation Inc. (93.3% timely; 13.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration