2026 data Public-data reference Official source

First Interstate Bancsystem, Inc.

248 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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248
Total Complaints
92.7%
Timely Response
0%
Disputed
8.9%
Relief Provided
24
States Active
2017
Since

Data updated June 2026

Timely response rate 92.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 8.9%
Industry median

Share closed with monetary or non-monetary relief.

First Interstate Bancsystem, Inc. complaint mix by product

Total complaints: 248

First Interstate Bancsystem, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 248 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 125 complaints (53.6%), resolution 16.0% Checking or 53.6% Mortgage: 33 complaints (14.2%), resolution 0.0% Mortgage 14.2% Credit reporting,: 28 complaints (12.0%), resolution 0.0% Credit reporting, 12.0% Credit reporting: 15 complaints (6.4%), resolution 0.0% Credit reporting 6.4% Credit card: 11 complaints (4.7%), resolution 0.0% Vehicle loan: 11 complaints (4.7%), resolution 18.2% Money transfer,: 10 complaints (4.3%), resolution 0.0%
  • Checking or 125 53.6% – 16% relief
  • Mortgage 33 14.2% – 0% relief
  • Credit reporting, 28 12.0% – 0% relief
  • Credit reporting 15 6.4% – 0% relief
  • Credit card 11 4.7% – 0% relief
  • Vehicle loan 11 4.7% – 18% relief
  • Money transfer, 10 4.3% – 0% relief

How First Interstate Bancsystem, Inc.'s 248 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 125
Mortgage 33
Credit reporting, credit repair services, or other personal consumer reports 28
Credit reporting or other personal consumer reports 15
Credit card 11
Vehicle loan or lease 11
Money transfer, virtual currency, or money service 10
Credit card or prepaid card 6
Debt collection 5
Payday loan, title loan, personal loan, or advance loan 2
Prepaid card 1
Debt or credit management 1

Top States

State Complaints
MT 45
SD 29
OR 28
WA 22
WY 18
NE 17
IA 13
ID 13
CA 11
AZ 9
GA 8
MN 6
CO 5
PA 4
FL 3
ND 3
KS 2
TX 2
MA 1
NH 1

Top Issues

Issue Complaints
Managing an account 77
Incorrect information on your report 20
Problem with a credit reporting company's investigation into an existing problem 18
Trouble during payment process 16
Closing an account 16
Problem caused by your funds being low 15
Closing on a mortgage 9
Problem with a lender or other company charging your account 8
Opening an account 7
Fraud or scam 6
Managing the loan or lease 6
Problem with a company's investigation into an existing problem 5
Applying for a mortgage or refinancing an existing mortgage 5
Problem with a purchase shown on your statement 5
Other features, terms, or problems 4
Other transaction problem 3
Fees or interest 3
Unexpected or other fees 3
Improper use of your report 3
Closing your account 2

Yearly Trend

Year Complaints Timely
2017 3 100%
2018 13 92.3%
2019 14 71.4%
2020 20 95%
2021 17 100%
2022 31 93.5%
2023 50 80%
2024 32 100%
2025 34 100%
2026 34 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First Interstate Bancsystem, Inc.

First Interstate Bancsystem, Inc.'s 248 logged complaints stay concentrated: only 24 states show a filing on record. 46% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2017 through 2026-06-03.

First Interstate Bancsystem, Inc. answers 92.7% of complaints inside the CFPB's tracked window and closes 90.7% with a written explanation. 8.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Interstate Bancsystem, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First Interstate Bancsystem, Inc. have?

248, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First Interstate Bancsystem, Inc. respond to complaints on time?

92.7% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First Interstate Bancsystem, Inc.?

"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.