CFPB · Single-product concentration
First Mortgage Corporation
49 CFPB complaints · 100% in "Mortgage" · top issue Loan servicing, payments, escrow account.
First Mortgage Corporation: 100% of 49 CFPB complaints sit in "Mortgage". Timely 69.4% · relief 6.1%. Allegations, not findings.
- Single-product concentration
- -75% filings 2012 to 2018
CFPB relief outcome brief
CCDB company first-mortgage-corporation
6.1% relief · 69.4% timely · 49 filings · Mortgage
Same-product relief peers
Nearest relief peer: Caliber Home Loans, Inc. (6.1% relief)
First Mortgage Corporation closes 6.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 49 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Mortgage Corporation complaint mix by product
- Mortgage 49 100.0% – 6% relief
How First Mortgage Corporation's 49 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 49 |
Concentrated filing states for First Mortgage Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 73.5% of this company's filings
First Mortgage Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 1
- -75% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 36 |
| NV | 5 |
| TX | 3 |
| WA | 2 |
| AZ | 2 |
| OR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 27 |
| Loan modification,collection,foreclosure | 13 |
| Application, originator, mortgage broker | 5 |
| Credit decision / Underwriting | 2 |
| Settlement process and costs | 1 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 100% |
| 2013 | 6 | 100% |
| 2014 | 9 | 100% |
| 2015 | 21 | 71.4% |
| 2016 | 8 | 0% |
| 2018 | 1 | 0% |
Source: CFPB Consumer Complaint Database
First Mortgage Corporation filings cluster in one product
First Mortgage Corporation's 49 logged complaints stay concentrated: only 6 states show a filing. Only 26.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2018-01-26.
First Mortgage Corporation answers 69.4% of complaints inside the CFPB's tracked window and closes 63.3% with a written explanation. 6.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Mortgage Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 49.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 69.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Mortgage Corporation (69.4% timely; 6.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration