CFPB · Narrative-heavy record
First Financial Credit, Inc
13 CFPB complaints · 69.2% with narratives · top issue Incorrect information on your report.
First Financial Credit, Inc: 69.2% of 13 filings include consumer narratives. Timely 92.3% · relief 15.4% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- -20% filings 2017 to 2026
CFPB relief outcome brief
CCDB company first-financial-credit-inc
15.4% relief · 92.3% timely · 13 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Progrexion Holdings, Inc. (12.7% relief)
First Financial Credit, Inc closes 15.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of First Financial Credit, Inc's 13 filings include narrative text
69.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Financial Credit, Inc complaint mix by product
- Credit reporting, 6 46.2% – 0% relief
- Debt collection 4 30.8% – 25% relief
- Vehicle loan 1 7.7% – 0% relief
- Payday loan, 1 7.7% – 0% relief
- Payday loan, 1 7.7% – 100% relief
How First Financial Credit, Inc's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Debt collection | 4 |
| Vehicle loan or lease | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for First Financial Credit, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 53.8% of this company's filings
First Financial Credit, Inc falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- -20% vs 2017
Top States
| State | Complaints |
|---|---|
| FL | 7 |
| KY | 5 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 6 |
| Attempts to collect debt not owed | 2 |
| Written notification about debt | 1 |
| Repossession | 1 |
| Problem when making payments | 1 |
| False statements or representation | 1 |
| Problem with additional add-on products or services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 5 | 100% |
| 2018 | 2 | 50% |
| 2019 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
First Financial Credit, Inc's narrative-rich complaint ledger
First Financial Credit, Inc's 13 logged complaints stay concentrated: only 3 states show a filing. 69.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-10.
First Financial Credit, Inc answers 92.3% of complaints inside the CFPB's tracked window and closes 76.9% with a written explanation. 15.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Financial Credit, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Financial Credit, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Financial Credit, Inc (92.3% timely; 15.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record