CFPB · Mid-pack CFPB posture
First Metropolitan Financial Services, Inc.
10 CFPB complaints · 3 states · top issue Improper use of your report.
First Metropolitan Financial Services, Inc. has 10 consumer complaints in the CFPB public database. Timely response is 100%; 10% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +66.7% filings 2021 to 2025
CFPB relief outcome brief
CCDB company first-metropolitan-financial-services-inc
10% relief · 100% timely · 10 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Experian Information Solutions Inc. (9.9% relief)
First Metropolitan Financial Services, Inc. closes 10% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 10 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Metropolitan Financial Services, Inc. complaint mix by product
- Credit reporting 4 40.0% – 0% relief
- Payday loan, 3 30.0% – 33% relief
- Vehicle loan 1 10.0% – 0% relief
- Credit reporting, 1 10.0% – 0% relief
- Debt collection 1 10.0% – 0% relief
How First Metropolitan Financial Services, Inc.'s 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 4 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Vehicle loan or lease | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Debt collection | 1 |
Concentrated filing states for First Metropolitan Financial Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MS
- 60% of this company's filings
First Metropolitan Financial Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 5
- +66.7% vs 2021
Top States
| State | Complaints |
|---|---|
| MS | 6 |
| FL | 2 |
| TN | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 2 |
| Charged fees or interest you didn't expect | 2 |
| Incorrect information on your report | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Problem when making payments | 1 |
| Problems at the end of the loan or lease | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 3 | 100% |
| 2024 | 2 | 100% |
| 2025 | 5 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about First Metropolitan Financial Services, Inc.
First Metropolitan Financial Services, Inc.'s 10 logged complaints stay concentrated: only 3 states show a filing. Only 30% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2025-09-23.
First Metropolitan Financial Services, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 10% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Metropolitan Financial Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Metropolitan Financial Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Metropolitan Financial Services, Inc. (100% timely; 10% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture