CFPB · Narrative-heavy record
First Premier Financial, Inc.
12 CFPB complaints · 50% with narratives · top issue Managing the loan or lease.
First Premier Financial, Inc.: 50% of 12 filings include consumer narratives. Timely 91.7% · relief 8.3% · top product Consumer Loan. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2015 to 2018
CFPB relief outcome brief
CCDB company first-premier-financial-inc
8.3% relief · 91.7% timely · 12 filings · Consumer Loan
Same-product relief peers
Nearest relief peer: CarFinance Capital LLC, Irvine, CA Branch (2.3% relief)
First Premier Financial, Inc. closes 8.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of First Premier Financial, Inc.'s 12 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Premier Financial, Inc. complaint mix by product
- Consumer Loan 8 66.7% – 13% relief
- Debt collection 3 25.0% – 0% relief
- Vehicle loan 1 8.3% – 0% relief
How First Premier Financial, Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 8 |
| Debt collection | 3 |
| Vehicle loan or lease | 1 |
Concentrated filing states for First Premier Financial, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CO
- 91.7% of this company's filings
First Premier Financial, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 2
- -50% vs 2015
Top States
| State | Complaints |
|---|---|
| CO | 11 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 5 |
| Problems when you are unable to pay | 2 |
| Taking out the loan or lease | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Communication tactics | 1 |
| Written notification about debt | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 75% |
| 2016 | 3 | 100% |
| 2017 | 3 | 100% |
| 2018 | 2 | 100% |
Source: CFPB Consumer Complaint Database
First Premier Financial, Inc.'s narrative-rich complaint ledger
First Premier Financial, Inc.'s 12 logged complaints stay concentrated: only 2 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2018-04-19.
First Premier Financial, Inc. answers 91.7% of complaints inside the CFPB's tracked window and closes 91.7% with a written explanation. 8.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Consumer Loan" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Premier Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Premier Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Premier Financial, Inc. (91.7% timely; 8.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record