First Help Financial, LLC
201 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Help Financial, LLC complaint mix by product
- Credit reporting 115 57.5% – 0% relief
- Vehicle loan 52 26.0% – 6% relief
- Credit reporting, 21 10.5% – 0% relief
- Debt collection 7 3.5% – 14% relief
- Payday loan, 2 1.0% – 0% relief
- Credit card 2 1.0% – 0% relief
- Mortgage 1 0.5% – 0% relief
How First Help Financial, LLC's 201 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 115 |
| Vehicle loan or lease | 52 |
| Credit reporting, credit repair services, or other personal consumer reports | 21 |
| Debt collection | 7 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit card | 2 |
| Mortgage | 1 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 29 |
| FL | 29 |
| GA | 18 |
| TX | 16 |
| MA | 13 |
| MD | 12 |
| IL | 9 |
| NJ | 8 |
| NC | 7 |
| WA | 7 |
| SC | 6 |
| NV | 5 |
| PA | 5 |
| VA | 5 |
| CA | 4 |
| TN | 4 |
| CO | 3 |
| CT | 3 |
| IN | 2 |
| UT | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 103 |
| Incorrect information on your report | 32 |
| Managing the loan or lease | 20 |
| Repossession | 15 |
| Getting a loan or lease | 6 |
| Problems at the end of the loan or lease | 5 |
| Attempts to collect debt not owed | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Problem with a company's investigation into an existing problem | 2 |
| Struggling to pay your loan | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Getting a credit card | 1 |
| Problem when making payments | 1 |
| False statements or representation | 1 |
| Communication tactics | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Took or threatened to take negative or legal action | 1 |
| Can't contact lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2020 | 5 | 100% |
| 2021 | 3 | 66.7% |
| 2022 | 6 | 66.7% |
| 2023 | 21 | 90.5% |
| 2024 | 44 | 100% |
| 2025 | 66 | 100% |
| 2026 | 55 | 90.9% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About First Help Financial, LLC
First Help Financial, LLC's 201 logged complaints stay concentrated: only 30 states show a filing on record. Only 35.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2016 through 2026-06-23.
First Help Financial, LLC answers 95% of complaints inside the CFPB's tracked window and closes 94% with a written explanation. 2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Help Financial, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does First Help Financial, LLC have?
201, per the CFPB's public complaint count for this company (see the full breakdown above).
Does First Help Financial, LLC respond to complaints on time?
95% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about First Help Financial, LLC?
"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.