CFPB · Mid-pack CFPB posture
First Help Financial, LLC
201 CFPB complaints · 30 states · top issue Improper use of your report.
First Help Financial, LLC has 201 consumer complaints in the CFPB public database. Timely response is 95%; 2% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +5400% filings 2016 to 2026
CFPB relief outcome brief
CCDB company first-help-financial-llc
2% relief · 95% timely · 201 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Cig Financial LLC (2% relief)
First Help Financial, LLC closes 2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 201 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Help Financial, LLC complaint mix by product
- Credit reporting 115 57.5% – 0% relief
- Vehicle loan 52 26.0% – 6% relief
- Credit reporting, 21 10.5% – 0% relief
- Debt collection 7 3.5% – 14% relief
- Payday loan, 2 1.0% – 0% relief
- Credit card 2 1.0% – 0% relief
- Mortgage 1 0.5% – 0% relief
How First Help Financial, LLC's 201 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 115 |
| Vehicle loan or lease | 52 |
| Credit reporting, credit repair services, or other personal consumer reports | 21 |
| Debt collection | 7 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit card | 2 |
| Mortgage | 1 |
| Consumer Loan | 1 |
Where First Help Financial, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 14.4% of this company's filings
First Help Financial, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 55
- +5400% vs 2016
Top States
| State | Complaints |
|---|---|
| NY | 29 |
| FL | 29 |
| GA | 18 |
| TX | 16 |
| MA | 13 |
| MD | 12 |
| IL | 9 |
| NJ | 8 |
| NC | 7 |
| WA | 7 |
| SC | 6 |
| NV | 5 |
| PA | 5 |
| VA | 5 |
| CA | 4 |
| TN | 4 |
| CO | 3 |
| CT | 3 |
| IN | 2 |
| UT | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 103 |
| Incorrect information on your report | 32 |
| Managing the loan or lease | 20 |
| Repossession | 15 |
| Getting a loan or lease | 6 |
| Problems at the end of the loan or lease | 5 |
| Attempts to collect debt not owed | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Problem with a company's investigation into an existing problem | 2 |
| Struggling to pay your loan | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Getting a credit card | 1 |
| Problem when making payments | 1 |
| False statements or representation | 1 |
| Communication tactics | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Took or threatened to take negative or legal action | 1 |
| Can't contact lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2020 | 5 | 100% |
| 2021 | 3 | 66.7% |
| 2022 | 6 | 66.7% |
| 2023 | 21 | 90.5% |
| 2024 | 44 | 100% |
| 2025 | 66 | 100% |
| 2026 | 55 | 90.9% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about First Help Financial, LLC
First Help Financial, LLC's 201 logged complaints stay concentrated: only 30 states show a filing. Only 35.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2026-06-23.
First Help Financial, LLC answers 95% of complaints inside the CFPB's tracked window and closes 94% with a written explanation. 2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Help Financial, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Help Financial, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 201.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Help Financial, LLC (95% timely; 2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture