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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and a copy of the credential that shows the colection agency handlig the CO accont is licensed to business in my state.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MI,48103,,Consent provided,Web,2021-11-20,Closed with explanation,Yes,N/A,4931308 1
and a copy of the original agreement with the original creditor. While you provided an account summary and terms and conditions 1
and a copy of the original signed contract bearing my signature. Inaccurate closed date 1
and a copy of the settlement statement from closing.,,PLANET HOME LENDING 1
and a copy of the sympathy card 1
and a copy of their terms and conditions. And then his conclusion was 1
and a copy of this letter was emailed to the executive office and forwarded to the dispute department 1
and a copy of your bond required to do business in Pennsylvania.,,National Credit Adjusters 1
and a copy sent to undersigned for rebuttal or acquiesce. Failure to rebut 1
and a correct XXXX. 1
and a corrected credit report. If any item is verified 3
and a couple of business cards in the wallet. I've opened the claim with BOA twice. The second claim 1
and a couple of years down the road 1
and a cover letter with additional personal information stating that I requested my credit to be temporarily unfrozen. This would take 3-5 days to be processed ''. 1
and a credit card account was opened at XXXX XXXX XXXX on XX/XX/XXXX under account ( private ) and that result several Negative protectionally late payments and a credit card account was opened at XXXX on XX/XX/XXXX under account ( private ) and that resulted in collection with a balance of {$4900.00} and a credit card account was opened at XXXX XXXX on XX/XX/XXXX under account ( private ) and that resulted in collection with a balance of {$9100.00} and a credit card account was opened at XXXX on XX/XX/XXXX under account ( private ) and that resulted in collection with a balance of {$1100.00} 3
and a credit card statement showing where I actually ate on the XXXX ( attached ; I used my XXXX card at this restaurant 1
and a credit card. 1
and a credit report with the inquiries clearly marked for removal. 1
and a credit score deterioration of over 120 points a list of other damages that dont even produce documentation like my wasted time with ther wasteful games. Additionally 1
and a current bill 1
and a date of delinquency of XX/XX/scrub>XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
and a date of delinquency of XX/XX/year>??????????????????????????????????????????????????????????????????? 1
and a date of first delinquency of XX/XX/XXXX. 1
and a defective vehicle. I didn't have time to go through lemon law process 1
and a deficiency balance. However 1
and a deficient trailing segment as per P-Segment requirements. 3
and a description of how you tried to resolve the dispute with the merchant. If you returned the installed parts 1
and a description of the procedure used. 1
and a description of the records reviewed 3
and a detailed description of the procedure used to verify the accuracy of the disputed information. 1
and a detailed explanation of household composition. 1
and a detailed letter describing the incident and requesting that the claim be reopened. Chase provisionally refunded the {$4800.00} while reprocessing the claim. 1
and a detailed statement of procedures is required 2
and a detailed statement of procedures is required. if any. Please provide a breakdown of fees 3
and a detective was able to obtain video of the fraudster. I also initiated a fraud alert with the credit bureaus. Although the bank was notified within hours 1
and a diamond pendant. Due to the substantial cash amount 1
and a different IP address than mine for the purchase. So all information sent to me does not match my personal information and is wrong and erroneous. I can share copies of this document if needed. 1
and a diminished quality of life due to Experians negligence and misreporting. The severity of these violations warrants compensation in the amount of {$20000.00} for the financial and emotional damages sustained. 1
and a diminished quality of life due to XXXX negligence and misreporting. The severity of these violations warrants compensation in the amount of {$20000.00} for the financial and emotional damages sustained. 3
and a direct attack on my consumer rights. 1
and a direct debit payments form to pay them {$410.00} each month to avoid foreclosure for property taxes. 1
and a direct obstruction of my rights as a customer. 2
and a direct violation of consumer protection laws. 2
and a direct violation of federal consumer protection law. 3
and a direct violation of my rights under the Fair Credit Reporting Act ( FCRA ) and Fair Debt Collection Practices Act ( FDCPA ). 1
and a direct violation of our rights under both state and federal law. 1
and a display of no integrity or honesty.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,CA,94533,,Consent provided,Web,2022-04-20,Closed with explanation,Yes,N/A,5378684 1
and a dozen other repercussion which ruin lives 1
and a draft copy of the Affidavit by California Lien Holder '' that was allegedly issued by a XXXX XXXX XXXX ( Truist Bank 1
and a failure to properly report outcomes to the CFPB. The CFPB 's findings that consumers often discover inaccurate debts 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.