CFPB · Single-product concentration
First Mortgage Solutions
10 CFPB complaints · 100% in "Mortgage" · top issue Closing on a mortgage.
First Mortgage Solutions: 100% of 10 CFPB complaints sit in "Mortgage". Timely 100% · relief 10%. Allegations, not findings.
- Single-product concentration
- +200% filings 2013 to 2022
CFPB relief outcome brief
CCDB company first-mortgage-solutions
10% relief · 100% timely · 10 filings · Mortgage
Same-product relief peers
Nearest relief peer: Primary Residential Mortgage (10% relief)
First Mortgage Solutions closes 10% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of First Mortgage Solutions's 10 filings include narrative text
40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Mortgage Solutions complaint mix by product
- Mortgage 10 100.0% – 10% relief
How First Mortgage Solutions's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 10 |
Where First Mortgage Solutions complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 30% of this company's filings
First Mortgage Solutions rising annual filings
Annual filing volume from the CFPB public database
- 2022
- 3
- +200% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 3 |
| MO | 2 |
| NC | 2 |
| SC | 1 |
| CA | 1 |
| CO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Settlement process and costs | 1 |
| Application, originator, mortgage broker | 1 |
| Credit decision / Underwriting | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 1 | 100% |
| 2017 | 1 | 100% |
| 2021 | 4 | 100% |
| 2022 | 3 | 100% |
Source: CFPB Consumer Complaint Database
First Mortgage Solutions filings cluster in one product
First Mortgage Solutions's 10 logged complaints stay concentrated: only 6 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2022-09-22.
First Mortgage Solutions answers 100% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 10% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Mortgage Solutions.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Mortgage Solutions: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Mortgage Solutions (100% timely; 10% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration