CFPB · Single-product concentration
First Guaranty Mortgage Corp
79 CFPB complaints · 86.1% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
First Guaranty Mortgage Corp: 86.1% of 79 CFPB complaints sit in "Mortgage". Timely 91.1% · relief 22.8%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2026
CFPB relief outcome brief
CCDB company first-guaranty-mortgage-corp
22.8% relief · 91.1% timely · 79 filings · Mortgage
Same-product relief peers
Nearest relief peer: Homestar Financial Corporation (23.2% relief)
First Guaranty Mortgage Corp closes 22.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of First Guaranty Mortgage Corp's 79 filings include narrative text
50.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Guaranty Mortgage Corp complaint mix by product
- Mortgage 68 86.1% – 27% relief
- Credit reporting, 4 5.1% – 0% relief
- Credit reporting 3 3.8% – 0% relief
- Debt collection 3 3.8% – 0% relief
- Money transfer, 1 1.3% – 0% relief
How First Guaranty Mortgage Corp's 79 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 68 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting or other personal consumer reports | 3 |
| Debt collection | 3 |
| Money transfer, virtual currency, or money service | 1 |
Where First Guaranty Mortgage Corp complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 11.4% of this company's filings
First Guaranty Mortgage Corp complaints by year
Annual filing volume from the CFPB public database
- 2026
- 3
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| GA | 9 |
| FL | 8 |
| LA | 6 |
| TX | 6 |
| CA | 6 |
| NC | 6 |
| NY | 4 |
| NJ | 4 |
| IL | 3 |
| VA | 3 |
| MA | 3 |
| OH | 3 |
| CO | 3 |
| MD | 2 |
| KY | 2 |
| SC | 2 |
| TN | 2 |
| MI | 1 |
| MS | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 17 |
| Application, originator, mortgage broker | 12 |
| Trouble during payment process | 8 |
| Loan servicing, payments, escrow account | 7 |
| Closing on a mortgage | 7 |
| Struggling to pay mortgage | 7 |
| Settlement process and costs | 5 |
| Incorrect information on your report | 3 |
| Improper use of your report | 3 |
| Credit decision / Underwriting | 2 |
| Loan modification,collection,foreclosure | 2 |
| Attempts to collect debt not owed | 1 |
| Fraud or scam | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Written notification about debt | 1 |
| Took or threatened to take negative or legal action | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 4 | 100% |
| 2015 | 11 | 100% |
| 2016 | 7 | 100% |
| 2017 | 13 | 100% |
| 2018 | 12 | 100% |
| 2019 | 4 | 100% |
| 2020 | 5 | 100% |
| 2021 | 8 | 100% |
| 2022 | 5 | 100% |
| 2023 | 1 | 0% |
| 2024 | 2 | 0% |
| 2025 | 1 | 0% |
| 2026 | 3 | 0% |
Source: CFPB Consumer Complaint Database
First Guaranty Mortgage Corp filings cluster in one product
First Guaranty Mortgage Corp's 79 logged complaints stay concentrated: only 23 states show a filing. 50.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-03-10.
First Guaranty Mortgage Corp answers 91.1% of complaints inside the CFPB's tracked window and closes 67.1% with a written explanation. 22.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Guaranty Mortgage Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Guaranty Mortgage Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 79.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Guaranty Mortgage Corp (91.1% timely; 22.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration