2026 data Public-data reference Official source

First Midwest Bancorp, Inc.

181 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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181
Total Complaints
100%
Timely Response
0%
Disputed
28.7%
Relief Provided
19
States Active
2016
Since

Data updated June 2026

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 28.7%
Industry median

Share closed with monetary or non-monetary relief.

First Midwest Bancorp, Inc. complaint mix by product

Total complaints: 181

First Midwest Bancorp, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 181 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 113 complaints (64.6%), resolution 31.0% Checking or 64.6% Mortgage: 20 complaints (11.4%), resolution 20.0% Mortgage 11.4% Credit reporting,: 15 complaints (8.6%), resolution 20.0% Credit reporting, 8.6% Bank account: 12 complaints (6.9%), resolution 58.3% Bank account 6.9% Payday loan,: 9 complaints (5.1%), resolution 22.2% Credit card: 3 complaints (1.7%), resolution 0.0% Debt collection: 3 complaints (1.7%), resolution 33.3%
  • Checking or 113 64.6% – 31% relief
  • Mortgage 20 11.4% – 20% relief
  • Credit reporting, 15 8.6% – 20% relief
  • Bank account 12 6.9% – 58% relief
  • Payday loan, 9 5.1% – 22% relief
  • Credit card 3 1.7% – 0% relief
  • Debt collection 3 1.7% – 33% relief

How First Midwest Bancorp, Inc.'s 181 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 113
Mortgage 20
Credit reporting, credit repair services, or other personal consumer reports 15
Bank account or service 12
Payday loan, title loan, or personal loan 9
Credit card or prepaid card 3
Debt collection 3
Money transfer, virtual currency, or money service 2
Consumer Loan 1
Money transfers 1
Credit card 1
Vehicle loan or lease 1

Top States

State Complaints
IL 127
IN 10
CA 5
IA 5
WI 4
FL 3
PA 3
MO 2
OH 2
NC 2
GA 2
TX 2
MI 1
PR 1
AZ 1
NY 1
CO 1
DE 1
KS 1

Top Issues

Issue Complaints
Managing an account 78
Problem caused by your funds being low 14
Closing an account 8
Incorrect information on your report 8
Opening an account 7
Problem with a lender or other company charging your account 6
Trouble during payment process 6
Account opening, closing, or management 5
Applying for a mortgage or refinancing an existing mortgage 5
Improper use of your report 5
Problems caused by my funds being low 4
Problem with the payoff process at the end of the loan 4
Fraud or scam 3
Closing on a mortgage 3
Problem with a credit reporting company's investigation into an existing problem 3
Application, originator, mortgage broker 2
Deposits and withdrawals 2
Struggling to pay mortgage 2
Getting a line of credit 2
Using a debit or ATM card 1

Yearly Trend

Year Complaints Timely
2016 10 100%
2017 29 100%
2018 26 100%
2019 31 100%
2020 43 100%
2021 30 100%
2022 12 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First Midwest Bancorp, Inc.

First Midwest Bancorp, Inc.'s 181 logged complaints stay concentrated: only 19 states show a filing on record. Only 27.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2016 through 2022-06-27.

First Midwest Bancorp, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 71.3% with a written explanation. 28.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Midwest Bancorp, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First Midwest Bancorp, Inc. have?

181, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First Midwest Bancorp, Inc. respond to complaints on time?

100% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First Midwest Bancorp, Inc.?

"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.