CFPB · Mid-pack CFPB posture

First Midwest Bancorp, Inc.

181 CFPB complaints · 19 states · top issue Managing an account.

181 CFPB complaints

First Midwest Bancorp, Inc. has 181 consumer complaints in the CFPB public database. Timely response is 100%; 28.7% closed with relief; top product Checking or savings account. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +20% filings 2016 to 2022

CFPB relief outcome brief

CCDB company first-midwest-bancorp-inc

28.7% relief · 100% timely · 181 filings · Checking or savings account

Nearest relief peer: First National Bank of Pennsylvania (29.9% relief)

First Midwest Bancorp, Inc. …28.7%Collection Professionals, In…0.6%Foursight Holding LLC26.5%BCA Financial Services, Inc.0.5%BlockFi Inc0.5%
Closed-with-relief % among First Midwest Bancorp, Inc. and nearest filing-volume peers

First Midwest Bancorp, Inc. closes 28.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 181 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 28.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

First Midwest Bancorp, Inc. complaint mix by product

Total complaints: 181

First Midwest Bancorp, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 181 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 113 complaints (64.6%), resolution 31.0% Checking or 64.6% Mortgage: 20 complaints (11.4%), resolution 20.0% Mortgage 11.4% Credit reporting,: 15 complaints (8.6%), resolution 20.0% Credit reporting, 8.6% Bank account: 12 complaints (6.9%), resolution 58.3% Bank account 6.9% Payday loan,: 9 complaints (5.1%), resolution 22.2% Credit card: 3 complaints (1.7%), resolution 0.0% Debt collection: 3 complaints (1.7%), resolution 33.3%
  • Checking or 113 64.6% 31% relief
  • Mortgage 20 11.4% 20% relief
  • Credit reporting, 15 8.6% 20% relief
  • Bank account 12 6.9% 58% relief
  • Payday loan, 9 5.1% 22% relief
  • Credit card 3 1.7% 0% relief
  • Debt collection 3 1.7% 33% relief

How First Midwest Bancorp, Inc.'s 181 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 113
Mortgage 20
Credit reporting, credit repair services, or other personal consumer reports 15
Bank account or service 12
Payday loan, title loan, or personal loan 9
Credit card or prepaid card 3
Debt collection 3
Money transfer, virtual currency, or money service 2
Consumer Loan 1
Money transfers 1
Credit card 1
Vehicle loan or lease 1

Concentrated filing states for First Midwest Bancorp, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
IL
70.2% of this company's filings
IL127IN10CA5IA5WI4FL3PA3MO2

First Midwest Bancorp, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2022
12
+20% vs 2016
01020304050 2016201720182019202020212022 12

Top States

State Complaints
IL 127
IN 10
CA 5
IA 5
WI 4
FL 3
PA 3
MO 2
OH 2
NC 2
GA 2
TX 2
MI 1
PR 1
AZ 1
NY 1
CO 1
DE 1
KS 1

Top Issues

Issue Complaints
Managing an account 78
Problem caused by your funds being low 14
Closing an account 8
Incorrect information on your report 8
Opening an account 7
Problem with a lender or other company charging your account 6
Trouble during payment process 6
Account opening, closing, or management 5
Applying for a mortgage or refinancing an existing mortgage 5
Improper use of your report 5
Problems caused by my funds being low 4
Problem with the payoff process at the end of the loan 4
Fraud or scam 3
Closing on a mortgage 3
Problem with a credit reporting company's investigation into an existing problem 3
Application, originator, mortgage broker 2
Deposits and withdrawals 2
Struggling to pay mortgage 2
Getting a line of credit 2
Using a debit or ATM card 1

Yearly Trend

Year Complaints Timely
2016 10 100%
2017 29 100%
2018 26 100%
2019 31 100%
2020 43 100%
2021 30 100%
2022 12 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about First Midwest Bancorp, Inc.

First Midwest Bancorp, Inc.'s 181 logged complaints stay concentrated: only 19 states show a filing. Only 27.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2022-06-27.

First Midwest Bancorp, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 71.3% with a written explanation. 28.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Midwest Bancorp, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for First Midwest Bancorp, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for First Midwest Bancorp, Inc. (100% timely; 28.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture