2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 1–50 of 25.6K

Company Complaints
I 15
i 1
I had been present and authorized another charge. The fact that the {$7500.00} was additional to the one I authorized 1
I 'd like to redouble my complaint against Freedom Mortgage 1
I 'd like to report this issue 1
I 'll address their issue of where we can meet up and I request information related to why or why not they have refused to be in contact and consider the information sent to them. I have attached a copy of the emails.,Company believes it acted appropriately as authorized by contract or law,SHD Legal Group 1
I 'll have to constantly monitor credit reports and my bank accounts 1
I 'm a female I sent them all the Identification they need to prove I 'm a female 3
I 'm afraid my family and I will pay deeply. It takes years for your credit score to return to normal. This is a punishment that I do not deserve I greatly appreciate the time of whomever is reading this. Thank you so much for listening. My hope is that this can all be sorted out without taking legal action. 1
I 'm an ADVOCATE FOR XXXX XXXX XXXX and I want stop Fighting 1
I 'm asked for a last name and am told we have many people working here by that first name and with out the last name 1
I 'm aware of the algorithm and targeted individuals. Although my rights have been infringed upon 1
I 'm checking with Federal consumer agencies to see if this breaks US banking laws. 1
I 'm doomed 1
I 'm entitled to transfer my security freeze to another state 1
I 'm going to file for bankruptcy. ' She set my credit card status to 'pending bankruptcy. ' I said that purely out of aggravation and 15 or so minutes after that call 1
I 'm heated at this point. I 've paid for a service I did n't receive. Now 1
I 'm in fear of being unable to continue paying my debt on schedule. 1
I 'm not Psychic. '' I had one final question for XXXX 1
I 'm not really sure what I need to do to get assistance. If you have any questions 1
I 'm not receiving the same benefits as my associate and other Capital One customers. I 'm not sure how they are selecting their test '' population 1
I 'm on a 35+year mortgage that I owe them. 1
I 'm still a XXXX student 1
I 'm still on hold on the phone during this entire time. 1
I 'm sure they do n't place all their client on hold without a follow up for over an 1hr now. I wish someone would just come back on the line so I can settle this matter. 1
I 'm surprised there has n't been a class action lawsuit yet.,,AES/PHEAA,NJ,088XX,,Consent provided,Web,2016-08-03,Closed with explanation,Yes,No,2043399 1
I 'm terminating this call because apparently I 'm XXXX. '' I was baffled and I believe I replied something to the effect of 1
I 've already submitted multiple disputes online. I 've even sent letters to each credit bureau via certified mail on XXXX XXXX 1
I 've been told to include it on official letterhead. NOTHING HAS WORKED. I do n't know how many more ways I can show you that I have had a significant drop in my income 1
I 've calculated my payments going forward for the next 20 years 1
I 've come to realize that the promise to deposit {$50.00} may not actually happen. The representatives promise to call me back but their failure to do so indicates to me that they dont have answers and dont want to ( or ca n't explain ) why the {$50.00} has not been deposited. I have deceived. The offer succeeded in getting me to open an account but did not deliver on its promises to submit the bonus payment. I do not feel like I have any recourse to get my money since I 've invested several attempts to resolve the situation ... ... and I failed to do so.,,DISCOVER BANK,DE,197XX,,Consent provided,Web,2017-08-22,Closed with explanation,Yes,N/A,2645101 1
I 've disputed this with Equifax based on that law 1
I 've disputed this with XXXX based on that law 1
I 've had my relationship with Discover Card since XX/XX/XXXX. This is the customer service I get as a loyal customer for over 20 years? 1
I 've not been given the courtesy of a return phone call nor any follow-up correspondence. It is apparent that XXXX refuses to assist me in resolving this matter and seems not to have a basic protocol in place to deal with this type of issue. Basically 1
I 've paid 3 fold and this needs to be taken off of my credit. This debt is old 1
I 've taken a smaller amount in through PayPal to avoid being high risk and I 've had ZERO disputes against me. This is bizarre. 1
I ( user ) suffer an exchange rate loss of {$2000.00} and the trade begins. So 1
I ) 1
i ) 3
I a man living breathing 1
I absolutely did indicate my 1st preference and interest in purchasing land and my belief that USDA Direct would be the best option to purchase land and build a house 1
I accepted and asked them to mail me a letter with the terms we agreed on and that was it. Skip to XXXX 2
I accepted liability for this account ( Dispute Reference Number : XXXX which 1
I accepted the offer 1
I accepted this and XXXX said would finalize the offer and call me back for payment which never happened. A rep named XXXX also called at a different time saying I just needed to send a letter stating I was affected by the XXXX natural disaster 1
I accidentally transferred XXXX ( XXXX ) cryptocurrency to my Coinbase wallet instead of my intended wallet on a different platform. There is now XXXX dollars of money that belongs to me stuck on the Coinbase platform because they have locked me out of my account. I do not owe Coinbase any money. They have not done one single thing to prove otherwise however they have locked up money that belongs to me and my family. I want it back. 1
I accrued {$200.00} in fees in XXXX and on the XXXX to XXXX statement I accrued {$35.00} in fees in XXXX. Therefore 1
I acknowledge that the Attorney General 's Office will not contact the party ( ies ) named in my complaint and will not attempt to facilitate resolution of my complaint with the party ( ies ). My complaint will be kept by the Attorney General 's Office for informational purposes. I declare 1
I acted fast enough so nobody had used it 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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