CFPB · Lighter issue volume
Was approved for a loan, but didn't receive money
111 CFPB complaints (light-volume third) · 34 companies · top product Payday loan, title loan, or personal loan.
"Was approved for a loan, but didn't receive money" is in the light-volume third with 111 CFPB complaints (ranks #164 of 178) across 34 companies. Top product Payday loan, title loan, or personal loan. Allegations, not findings.
- Volume rank #164 of 178
- OneMain Finance 33.3% of filings
- Data updated June 2026
- Lighter issue volume
Lead companies on "Was approved for a loan, but didn't receive money"
| # | Company | Complaints |
|---|---|---|
| 1 | OneMain Finance Corporation | 37 |
| 2 | Onemain Financial Holdings, LLC. | 11 |
| 3 | Westlake Services, LLC | 7 |
| 4 | Wheels Financial Group, LLC. | 7 |
| 5 | CCF Intermediate Holdings LLC | 6 |
| 6 | TMX Finance LLC | 6 |
| 7 | Skopos Financial, LLC | 5 |
| 8 | Navy Federal Credit Union | 3 |
| 9 | Lendmark Financial Services | 2 |
| 10 | Mariner Finance, LLC | 2 |
| 11 | CURO Intermediate Holdings | 2 |
| 12 | CarMax, Inc. | 2 |
| 13 | Bay Countryconsumer Finance,Inc. | 1 |
| 14 | Security Finance Corp | 1 |
| 15 | JPMorgan Chase & Co. | 1 |
| 16 | Self Financial Inc. | 1 |
| 17 | Keycorp | 1 |
| 18 | 1st Franklin Financial Corporation | 1 |
| 19 | AAA Auto Title Loans, LLC | 1 |
| 20 | Credit Karma, LLC | 1 |
| 21 | WRJ Holdings, LLC | 1 |
| 22 | Wells Fargo & Company | 1 |
| 23 | Cash Time Title Loans, Inc. | 1 |
| 24 | Santander Consumer USA Holdings Inc. | 1 |
| 25 | Capital One Financial Corporation | 1 |
| 26 | American Honda Finance Corp | 1 |
| 27 | United Services Automobile Association | 1 |
| 28 | Bank of the West | 1 |
| 29 | Bank of America, National Association | 1 |
| 30 | Ally Financial Inc. | 1 |
| 31 | Veros Credit, LLC | 1 |
| 32 | Bepensa Capital, Inc. | 1 |
| 33 | LendingUSA | 1 |
Source: CFPB Consumer Complaint Database
"Was approved for a loan, but didn't receive money" in the light-volume third
"Was approved for a loan, but didn't receive money" names only 34 companies, so filings cluster on a small respondent set rather than the whole market. Volume lands in the lightest third of indexed issue categories (#164 of 178). No single company exceeds 33.3% of these filings.
The most common product category where "Was approved for a loan, but didn't receive money" is raised is "Payday loan, title loan, or personal loan". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.
Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.
Data sourced from official public datasets for "Was approved for a loan, but didn't receive money" (#164 of 178; 34 companies). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter issue volume