CFPB · Diversified product mix

Bepensa Capital, Inc.

289 CFPB complaints · diversified mix (top product 29.4%) · top issue Incorrect information on your report.

289 CFPB complaints

Bepensa Capital, Inc.: top product "Vehicle loan or lease" is only 29.4% of 289 - multi-bucket mix. Timely 92% · relief 0.7%. Allegations, not findings.

  • Diversified product mix
  • +2900% filings 2014 to 2026

CFPB relief outcome brief

CCDB company bepensa-capital-inc

0.7% relief · 92% timely · 289 filings · Vehicle loan or lease

Nearest relief peer: Premier Auto Credit (0.8% relief)

Bepensa Capital, Inc. (this)0.7%Sunlight Financial LLC0.7%The J. G. Wentworth Company5.9%Astoria Bank20.7%Automated Collection Service…0%
Closed-with-relief % among Bepensa Capital, Inc. and nearest filing-volume peers

Bepensa Capital, Inc. closes 0.7% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Bepensa Capital, Inc.'s 289 filings include narrative text

45.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 92.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Bepensa Capital, Inc. complaint mix by product

Total complaints: 289

Bepensa Capital, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 289 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 85 complaints (29.7%), resolution 2.4% Vehicle loan 29.7% Debt collection: 81 complaints (28.3%), resolution 0.0% Debt collection 28.3% Credit reporting: 54 complaints (18.9%), resolution 0.0% Credit reporting 18.9% Credit reporting,: 40 complaints (14.0%), resolution 0.0% Credit reporting, 14.0% Consumer Loan: 19 complaints (6.6%), resolution 0.0% Consumer Loan 6.6% Payday loan,: 4 complaints (1.4%), resolution 0.0% Checking or: 3 complaints (1.0%), resolution 0.0%
  • Vehicle loan 85 29.7% 2% relief
  • Debt collection 81 28.3% 0% relief
  • Credit reporting 54 18.9% 0% relief
  • Credit reporting, 40 14.0% 0% relief
  • Consumer Loan 19 6.6% 0% relief
  • Payday loan, 4 1.4% 0% relief
  • Checking or 3 1.0% 0% relief

How Bepensa Capital, Inc.'s 289 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 85
Debt collection 81
Credit reporting or other personal consumer reports 54
Credit reporting, credit repair services, or other personal consumer reports 40
Consumer Loan 19
Payday loan, title loan, or personal loan 4
Checking or savings account 3
Credit card or prepaid card 1
Payday loan, title loan, personal loan, or advance loan 1
Debt or credit management 1

Where Bepensa Capital, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
15.2% of this company's filings
FL44TX33GA29PA23IL20SC17NC15MD14

Bepensa Capital, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
30
+2900% vs 2014
020406080 2014201620182020202220242026 30

Top States

State Complaints
FL 44
TX 33
GA 29
PA 23
IL 20
SC 17
NC 15
MD 14
IN 14
AL 10
NJ 8
AZ 8
TN 7
VA 6
OH 6
LA 5
MI 5
NY 4
CA 4
DC 3

Top Issues

Issue Complaints
Incorrect information on your report 44
Improper use of your report 42
Managing the loan or lease 29
Attempts to collect debt not owed 27
Written notification about debt 17
Problem with a company's investigation into an existing problem 17
Took or threatened to take negative or legal action 15
Struggling to pay your loan 15
Problems at the end of the loan or lease 15
Repossession 11
Getting a loan or lease 8
False statements or representation 8
Problems when you are unable to pay 8
Communication tactics 7
Taking out the loan or lease 4
Cont'd attempts collect debt not owed 3
Problem with a credit reporting company's investigation into an existing problem 3
Threatened to contact someone or share information improperly 2
Other features, terms, or problems 1
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 13 100%
2016 8 100%
2017 8 100%
2018 12 66.7%
2019 6 33.3%
2020 17 17.6%
2021 28 96.4%
2022 28 100%
2023 28 100%
2024 49 100%
2025 61 100%
2026 30 100%

Source: CFPB Consumer Complaint Database

Bepensa Capital, Inc. spreads across product buckets

Bepensa Capital, Inc.'s 289 logged complaints stay concentrated: only 29 states show a filing. 45.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-18.

Bepensa Capital, Inc. answers 92% of complaints inside the CFPB's tracked window and closes 99.3% with a written explanation. 0.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bepensa Capital, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Bepensa Capital, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Bepensa Capital, Inc. (92% timely; 0.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix