2026 data Public-data reference. official source

Bepensa Capital, Inc.

224 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

224 consumer complaints filed with the CFPB

This profile shows Bepensa Capital, Inc.'s complaint history from CFPB public records. 224 consumers have filed complaints since 2014. The company has a 92% timely response rate and has provided relief in 0.9% of cases.

224
Total Complaints
92%
Timely Response
1.8%
Disputed
0.9%
Relief Provided
28
States Active
2014
Since

Total complaints

224

Filed since 2014

Timely response

92%

CFPB-tracked response window

Relief rate

0.9%

Closed with monetary or non-monetary relief

Timely response rate 92.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.9%
Industry median

Share closed with monetary or non-monetary relief.

Bepensa Capital, Inc. complaint mix by product

Total complaints: 224

Bepensa Capital, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 224 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 67 complaints (30.3%), resolution 3.0% Vehicle loan 30.3% Debt collection: 56 complaints (25.3%), resolution 0.0% Debt collection 25.3% Credit reporting: 43 complaints (19.5%), resolution 0.0% Credit reporting 19.5% Credit reporting,: 29 complaints (13.1%), resolution 0.0% Credit reporting, 13.1% Consumer Loan: 19 complaints (8.6%), resolution 0.0% Consumer Loan 8.6% Payday loan,: 4 complaints (1.8%), resolution 0.0% Checking or: 3 complaints (1.4%), resolution 0.0%
  • Vehicle loan 67 30.3% 3% relief
  • Debt collection 56 25.3% 0% relief
  • Credit reporting 43 19.5% 0% relief
  • Credit reporting, 29 13.1% 0% relief
  • Consumer Loan 19 8.6% 0% relief
  • Payday loan, 4 1.8% 0% relief
  • Checking or 3 1.4% 0% relief

How Bepensa Capital, Inc.'s 224 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 67
Debt collection 56
Credit reporting or other personal consumer reports 43
Credit reporting, credit repair services, or other personal consumer reports 29
Consumer Loan 19
Payday loan, title loan, or personal loan 4
Checking or savings account 3
Payday loan, title loan, personal loan, or advance loan 1
Debt or credit management 1
Credit card or prepaid card 1

Top States

State Complaints
FL 36
TX 29
GA 23
PA 22
SC 15
IL 15
NC 10
AL 10
MD 9
NJ 7
AZ 7
IN 6
TN 6
VA 4
LA 4
OH 4
CA 3
DC 2
OK 2
DE 1

Top Issues

Issue Complaints
Improper use of your report 36
Incorrect information on your report 31
Managing the loan or lease 26
Attempts to collect debt not owed 21
Struggling to pay your loan 12
Took or threatened to take negative or legal action 12
Problems at the end of the loan or lease 11
Problem with a company's investigation into an existing problem 11
Written notification about debt 11
Repossession 8
Problems when you are unable to pay 8
Getting a loan or lease 7
Communication tactics 6
False statements or representation 5
Taking out the loan or lease 4
Problem with a credit reporting company's investigation into an existing problem 2
Credit monitoring or identity theft protection services 1
Getting the loan 1
Problem caused by your funds being low 1
Was approved for a loan, but didn't receive money 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 9 100%
2016 8 100%
2017 8 100%
2018 11 63.6%
2019 4 25%
2020 13 23.1%
2021 20 95%
2022 19 100%
2023 21 100%
2024 47 100%
2025 49 100%
2026 14 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Bepensa Capital, Inc.

Bepensa Capital, Inc. has accumulated 224 consumer complaints in the CFPB public database, with filings active across 28 U.S. states. Of those submissions, 80 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Bepensa Capital, Inc. reports a 92% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Bepensa Capital, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Bepensa Capital, Inc. have?

Bepensa Capital, Inc. has received 224 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Bepensa Capital, Inc. respond to complaints on time?

Bepensa Capital, Inc. has a 92% timely response rate to CFPB complaints.

What is the most common complaint about Bepensa Capital, Inc.?

The most common issue reported against Bepensa Capital, Inc. is "Improper use of your report" in the "Vehicle loan or lease" product category.

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