2026 data Public-data reference. official source

LendingUSA

158 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

158 consumer complaints filed with the CFPB

This profile shows LendingUSA's complaint history from CFPB public records. 158 consumers have filed complaints since 2016. The company has a 93.7% timely response rate and has provided relief in 4.4% of cases.

158
Total Complaints
93.7%
Timely Response
0%
Disputed
4.4%
Relief Provided
29
States Active
2016
Since

Total complaints

158

Filed since 2016

Timely response

93.7%

CFPB-tracked response window

Relief rate

4.4%

Closed with monetary or non-monetary relief

Timely response rate 93.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.4%
Industry median

Share closed with monetary or non-monetary relief.

LendingUSA complaint mix by product

Total complaints: 158

LendingUSA complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 158 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 44 complaints (28.6%), resolution 11.4% Payday loan, 28.6% Debt collection: 37 complaints (24.0%), resolution 0.0% Debt collection 24.0% Credit reporting: 27 complaints (17.5%), resolution 3.7% Credit reporting 17.5% Credit reporting,: 27 complaints (17.5%), resolution 0.0% Credit reporting, 17.5% Payday loan,: 15 complaints (9.7%), resolution 6.7% Payday loan, 9.7% Credit card: 2 complaints (1.3%), resolution 0.0% Money transfer,: 2 complaints (1.3%), resolution 0.0%
  • Payday loan, 44 28.6% 11% relief
  • Debt collection 37 24.0% 0% relief
  • Credit reporting 27 17.5% 4% relief
  • Credit reporting, 27 17.5% 0% relief
  • Payday loan, 15 9.7% 7% relief
  • Credit card 2 1.3% 0% relief
  • Money transfer, 2 1.3% 0% relief

How LendingUSA's 158 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 44
Debt collection 37
Credit reporting or other personal consumer reports 27
Credit reporting, credit repair services, or other personal consumer reports 27
Payday loan, title loan, personal loan, or advance loan 15
Credit card 2
Money transfer, virtual currency, or money service 2
Credit card or prepaid card 1
Mortgage 1
Checking or savings account 1
Consumer Loan 1

Top States

State Complaints
FL 35
CA 21
TX 17
GA 13
IL 7
NC 6
NJ 6
MI 5
CO 5
NY 5
VA 4
LA 4
AZ 4
NV 3
KS 2
OH 2
IN 2
MD 2
TN 2
MA 2

Top Issues

Issue Complaints
Incorrect information on your report 32
Problem when making payments 16
Attempts to collect debt not owed 15
Charged fees or interest you didn't expect 13
Took or threatened to take negative or legal action 10
Problem with a company's investigation into an existing problem 10
Improper use of your report 10
Getting the loan 9
Problem with a credit reporting company's investigation into an existing problem 7
Problem with additional add-on products or services 5
Getting a line of credit 5
Problem with the payoff process at the end of the loan 5
Communication tactics 5
False statements or representation 4
Fraud or scam 2
Credit monitoring or identity theft protection services 1
Was approved for a loan, but didn't receive money 1
Electronic communications 1
Confusing or misleading advertising or marketing 1
Managing an account 1

Yearly Trend

Year Complaints Timely
2016 2 100%
2017 6 100%
2018 4 100%
2019 7 100%
2020 22 100%
2021 21 95.2%
2022 15 66.7%
2023 16 93.8%
2024 26 100%
2025 31 93.5%
2026 8 87.5%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About LendingUSA

LendingUSA has accumulated 158 consumer complaints in the CFPB public database, with filings active across 29 U.S. states. Of those submissions, 56 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, LendingUSA reports a 93.7% timely-response rate and has closed 95.6% of cases with a written explanation to the consumer. 4.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LendingUSA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does LendingUSA have?

LendingUSA has received 158 consumer complaints filed with the Consumer Financial Protection Bureau.

Does LendingUSA respond to complaints on time?

LendingUSA has a 93.7% timely response rate to CFPB complaints.

What is the most common complaint about LendingUSA?

The most common issue reported against LendingUSA is "Incorrect information on your report" in the "Payday loan, title loan, or personal loan" product category.

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