Advertising, marketing or disclosures
77 consumer complaints across 17 companies
This page tracks consumer complaints about "Advertising, marketing or disclosures" filed with the CFPB. 77 complaints mention this issue across 17 companies. The most affected product category is "Prepaid card".
Companies with Most Complaints for This Issue
| # | Company | Complaints |
|---|---|---|
| 1 | Netspend Corporation | 26 |
| 2 | American Express Company | 12 |
| 3 | Citibank, N.a. | 10 |
| 4 | Paypal Holdings, Inc | 6 |
| 5 | U.S. Bancorp | 5 |
| 6 | Empowerment Ventures, LLC | 4 |
| 7 | Blackhawk Network Holdings Inc. | 3 |
| 8 | Incomm Holdings Inc. | 2 |
| 9 | Continental Finance Company, LLC | 1 |
| 10 | Pls Group, Inc | 1 |
| 11 | Comerica | 1 |
| 12 | JPMorgan Chase & Co. | 1 |
| 13 | Flagstar Bank, National Association | 1 |
| 14 | First Data Corporation | 1 |
| 15 | Encore Capital Group Inc. | 1 |
| 16 | Moneygram Payment Systems Worldwide Inc | 1 |
| 17 | Western Union Company, the | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the Data Says About "Advertising, marketing or disclosures" Complaints
The CFPB public record contains 77 consumer complaints tagged with the issue "Advertising, marketing or disclosures", distributed across 17 distinct companies that have been named as the respondent on at least one filing. With only 17 companies named, this pattern reads as concentrated rather than systemic, a small group of respondents accounts for the filings, so company-specific practices are the more likely driver than a category-wide structural issue.
The most common product category where "Advertising, marketing or disclosures" is raised is "Prepaid card". See our methodology for how CFPB complaint routing and product-issue pairings work.
How to read complaint data responsibly
The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Advertising, marketing or disclosures" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Advertising, marketing or disclosures", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.
Read our methodology - how this data is sourced, computed, and verified.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.