Written notification about debt

185.6K consumer complaints across 2.7K companies

This page tracks consumer complaints about "Written notification about debt" filed with the CFPB. 185,598 complaints mention this issue across 2.7K companies. The most affected product category is "Debt collection".

185.6K
Total Complaints
2.7K
Companies
Debt collection
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 EQUIFAX, INC. 22.6K
2 TRANSUNION INTERMEDIATE HOLDINGS, INC. 22.0K
3 Experian Information Solutions Inc. 17.8K
4 Resurgent Capital Services L.P. 7.1K
5 Portfolio Recovery Associates, LLC 6.8K
6 ENCORE CAPITAL GROUP INC. 6.2K
7 CL Holdings LLC 5.0K
8 CCS Financial Services, Inc. 3.4K
9 I.C. System, Inc. 2.8K
10 TRANSWORLD SYSTEMS INC 2.3K
11 National Credit Systems,Inc. 2.1K
12 CAPITAL ONE FINANCIAL CORPORATION 1.9K
13 Kriya Capital, LLC 1.7K
14 CAINE & WEINER COMPANY, INC. 1.7K
15 ERC 1.5K
16 National Credit Adjusters, LLC 1.3K
17 Convergent Resources, Inc. 1.2K
18 SYNCHRONY FINANCIAL 1.1K
19 Southwest Credit Systems, L.P. 1.0K
20 CITIBANK, N.A. 992
21 HW Holding, Inc 920
22 Radius Global Solutions LLC 914
23 Spring Oaks Capital, LLC 896
24 WELLS FARGO & COMPANY 780
25 T.S. Holdings 760
26 HCFS Healthcare Financial Services of TeamHealth 749
27 CAVALRY INVESTMENTS, LLC 742
28 NCB Management Services Inc. 740
29 Bread Financial Holdings, Inc. 727
30 JPMORGAN CHASE & CO. 686
31 SUNRISE CREDIT SERVICES, INC 678
32 Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis 674
33 Commonwealth Financial Systems, Inc. 668
34 ProCollect, Inc. 667
35 Amsher Collection Services, Inc. 666
36 BANK OF AMERICA, NATIONAL ASSOCIATION 634
37 FAIR COLLECTIONS & OUTSOURCING, INC. 630
38 Diversified Consultants, Inc. 593
39 Aldous & Associates, PLLC 571
40 DISCOVER BANK 562
41 W&A Intermediate Co., LLC 550
42 Phoenix Financial Services LLC 545
43 Capio Partners, LLC 535
44 AFNI INC. 534
45 Ability Recovery Services, LLC 531
46 Sequium Asset Solutions, LLC 515
47 Medical Data Systems, Inc. 507
48 NRA Group, LLC 502
49 WAKEFIELD & ASSOCIATES, INC. 499
50 TrueAccord Corp. 471

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Written notification about debt" Complaints

The CFPB public record contains 185,598 consumer complaints tagged with the issue "Written notification about debt", distributed across 2,710 distinct companies that have been named as the respondent on at least one filing. That spread tells you whether the pattern is concentrated in a handful of firms or is a systemic theme across the market — an issue touching many companies often signals a structural friction in how a product category is sold, serviced, or collected on, rather than a single company's operational problem.

The most common product category where "Written notification about debt" is raised is "Debt collection". Product-to-issue pairings matter because the CFPB routes complaints to the appropriate federal or state regulator based on the financial product involved, and patterns inside a product category often mirror the specific consumer-protection rules that apply (TILA, RESPA, FCRA, FDCPA, EFTA, or state UDAP statutes, depending on the product). A high number of companies appearing against the same issue inside one product category is therefore a stronger signal than volume alone: it suggests the issue is a category-level risk worth studying.

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Written notification about debt" reflects consumer perception — not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Written notification about debt", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional — this page is informational only.

About this issue: "Written notification about debt" is a consumer-reported issue category defined by the CFPB. Complaints are categorized based on the consumer's description of their problem. The presence of complaints does not imply wrongdoing by any company.

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