CFPB · Lighter issue volume

Unexpected fees

153 CFPB complaints (light-volume third) · 80 companies · top product Payday loan, title loan, personal loan, or advance loan.

153 CFPB complaints

"Unexpected fees" is in the light-volume third with 153 CFPB complaints (ranks #162 of 178) across 80 companies. Top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.

  • Volume rank #162 of 178
  • OneMain Finance 6.5% of filings
  • Data updated June 2026
  • Lighter issue volume
153
Total Complaints
80
Companies
Payday loan, title loan, personal loan, or advance loan
Top Product

Companies with most complaints for this issue

# Company Complaints
1 OneMain Finance Corporation 10
2 Albert Corporation 7
3 Block, Inc. 7
4 DailyPay, Inc 6
5 Oasis Legal Finance Holding Company, LLC 5
6 MoneyLion Inc. 5
7 Payactiv, Inc. 5
8 Hatfield, Inc. 4
9 Affirm Holdings, Inc 4
10 Activehours 4
11 Self Financial Inc. 3
12 Fundo LLC 3
13 Navy Federal Credit Union 3
14 Wolf River Development Company 3
15 Duvera Billing Services, LLC 3
16 CCF Intermediate Holdings LLC 3
17 Enova International, Inc. 3
18 Probate Advance Holdco, LLC 2
19 Klarna AB 2
20 Paramount GR Holdings, LLC 2
21 Bridge IT, Inc. 2
22 SoLo Funds Inc. 2
23 Acima Credit, LLC 2
24 Dave Operating, LLC 2
25 Benht: Economic Development Corporation 2
26 Santander Holdings USA, Inc. 2
27 Giggle Finance Inc. 2
28 Tilt Finance, Inc. 2
29 US Claims Litigation Funding, LLC 2
30 Avadyne Health Holdings, Inc 1
31 Capital Provider Holdings, Inc. 1
32 Other Government Agency or Office 1
33 Revenued LLC 1
34 Bright Capital Inc 1
35 Fidelity National Information Services, Inc. (FNIS) 1
36 CreditNinja Lending, LLC 1
37 Sunset Management, Inc 1
38 JPMorgan Chase & Co. 1
39 Post Lake Lending Inc. 1
40 First National Bank of Omaha 1
41 Ocwen Financial Corporation 1
42 Business Financing Corporation 1
43 Nelnet, Inc. 1
44 LendingUSA 1
45 Netspend Corporation 1
46 Tri-Emerald Financial Group, Inc. 1
47 CashRepublic Holdings, Inc. 1
48 Uetsa Tsakits, Inc. d/b/a MaxLend 1
49 AJM Consultants LLC 1
50 Resurgent Capital Services L.P. 1

Source: CFPB Consumer Complaint Database

"Unexpected fees" in the light-volume third

"Unexpected fees" is tagged on 153 consumer complaints across 80 companies. Volume lands in the lightest third of indexed issue categories (#162 of 178). No single company exceeds 6.5% of these filings.

The most common product category where "Unexpected fees" is raised is "Payday loan, title loan, personal loan, or advance loan". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Unexpected fees" (#162 of 178; 80 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter issue volume