Total complaints
80
Filed since 2022
80 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
80 consumer complaints filed with the CFPB
This profile shows Post Lake Lending Inc.'s complaint history from CFPB public records. 80 consumers have filed complaints since 2022. The company has a 98.8% timely response rate and has provided relief in 2.5% of cases.
Total complaints
80
Filed since 2022
Timely response
98.8%
CFPB-tracked response window
Relief rate
2.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Post Lake Lending Inc.'s 80 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 58 |
| Payday loan, title loan, or personal loan | 11 |
| Debt collection | 10 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| CA | 24 |
| WA | 10 |
| CO | 8 |
| OH | 7 |
| MI | 4 |
| FL | 4 |
| AL | 3 |
| NV | 2 |
| KY | 2 |
| LA | 2 |
| TX | 2 |
| PA | 1 |
| WY | 1 |
| SD | 1 |
| NH | 1 |
| NM | 1 |
| NJ | 1 |
| NE | 1 |
| AZ | 1 |
| VA | 1 |
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 42 |
| Struggling to pay your loan | 7 |
| Getting the loan | 5 |
| Can't stop withdrawals from your bank account | 4 |
| Received a loan you didn't apply for | 4 |
| Attempts to collect debt not owed | 3 |
| False statements or representation | 3 |
| Took or threatened to take negative or legal action | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Can't contact lender or servicer | 1 |
| Written notification about debt | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Problem when making payments | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Problem with additional add-on products or services | 1 |
| Confusing or missing disclosures | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 3 | 66.7% |
| 2023 | 16 | 100% |
| 2024 | 16 | 100% |
| 2025 | 33 | 100% |
| 2026 | 12 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Post Lake Lending Inc. has accumulated 80 consumer complaints in the CFPB public database, with filings active across 23 U.S. states. Of those submissions, 45 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Post Lake Lending Inc. reports a 98.8% timely-response rate and has closed 97.5% of cases with a written explanation to the consumer. 2.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Post Lake Lending Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Post Lake Lending Inc. has received 80 consumer complaints filed with the Consumer Financial Protection Bureau.
Post Lake Lending Inc. has a 98.8% timely response rate to CFPB complaints.
The most common issue reported against Post Lake Lending Inc. is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, personal loan, or advance loan" product category.
Read our methodology — how this data is sourced, computed, and verified.