Total complaints
219
Filed since 2014
219 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
219 consumer complaints filed with the CFPB
This profile shows Sunset Management, Inc's complaint history from CFPB public records. 219 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 0.5% of cases.
Total complaints
219
Filed since 2014
Timely response
100%
CFPB-tracked response window
Relief rate
0.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Sunset Management, Inc's 219 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 93 |
| Credit reporting or other personal consumer reports | 45 |
| Payday loan, title loan, or personal loan | 25 |
| Payday loan, title loan, personal loan, or advance loan | 24 |
| Credit reporting, credit repair services, or other personal consumer reports | 22 |
| Consumer Loan | 6 |
| Payday loan | 1 |
| Vehicle loan or lease | 1 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| GA | 148 |
| SC | 56 |
| WA | 2 |
| TX | 2 |
| CA | 1 |
| MI | 1 |
| MD | 1 |
| WY | 1 |
| FL | 1 |
| VA | 1 |
| PA | 1 |
| UNITED STATES MINOR OUTLYING ISLANDS | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 40 |
| Attempts to collect debt not owed | 31 |
| Took or threatened to take negative or legal action | 25 |
| Communication tactics | 24 |
| Improper use of your report | 20 |
| Struggling to pay your loan | 18 |
| Problem when making payments | 13 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Threatened to contact someone or share information improperly | 6 |
| Charged fees or interest you didn't expect | 5 |
| Problem with a company's investigation into an existing problem | 4 |
| False statements or representation | 3 |
| Problems when you are unable to pay | 3 |
| Written notification about debt | 2 |
| Managing the loan or lease | 2 |
| Fraud or scam | 2 |
| Received a loan you didn't apply for | 2 |
| Charged fees or interest I didn't expect | 1 |
| Problem with additional add-on products or services | 1 |
| Taking/threatening an illegal action | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 7 | 100% |
| 2016 | 5 | 100% |
| 2017 | 5 | 100% |
| 2018 | 8 | 100% |
| 2019 | 4 | 100% |
| 2020 | 12 | 100% |
| 2021 | 17 | 100% |
| 2022 | 22 | 100% |
| 2023 | 24 | 100% |
| 2024 | 34 | 100% |
| 2025 | 55 | 100% |
| 2026 | 24 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Sunset Management, Inc has accumulated 219 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 75 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Sunset Management, Inc reports a 100% timely-response rate and has closed 98.2% of cases with a written explanation to the consumer. 0.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Sunset Management, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Sunset Management, Inc has received 219 consumer complaints filed with the Consumer Financial Protection Bureau.
Sunset Management, Inc has a 100% timely response rate to CFPB complaints.
The most common issue reported against Sunset Management, Inc is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.