Hatfield, Inc.
134 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hatfield, Inc. complaint mix by product
- Credit reporting 45 34.9% – 0% relief
- Payday loan, 42 32.6% – 17% relief
- Debt collection 19 14.7% – 0% relief
- Credit card 10 7.8% – 10% relief
- Checking or 8 6.2% – 0% relief
- Payday loan, 3 2.3% – 33% relief
- Credit reporting, 2 1.6% – 0% relief
How Hatfield, Inc.'s 134 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 45 |
| Payday loan, title loan, personal loan, or advance loan | 42 |
| Debt collection | 19 |
| Credit card | 10 |
| Checking or savings account | 8 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card or prepaid card | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 18 |
| PA | 14 |
| TX | 14 |
| NY | 11 |
| CA | 11 |
| GA | 10 |
| IL | 9 |
| NC | 9 |
| VA | 5 |
| LA | 4 |
| AZ | 3 |
| OH | 3 |
| MI | 3 |
| MD | 3 |
| CT | 2 |
| KY | 2 |
| KS | 1 |
| OK | 1 |
| NJ | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 36 |
| Attempts to collect debt not owed | 9 |
| Problem with a company's investigation into an existing problem | 8 |
| Charged fees or interest you didn't expect | 7 |
| Problem when making payments | 7 |
| Can't stop withdrawals from your bank account | 7 |
| Problem with the payoff process at the end of the loan | 7 |
| False statements or representation | 6 |
| Managing an account | 6 |
| Problem with a purchase shown on your statement | 4 |
| Unexpected fees | 4 |
| Improper use of your report | 4 |
| Took or threatened to take negative or legal action | 3 |
| Loan payment wasn't credited to your account | 3 |
| Issues with repayment | 3 |
| Getting a credit card | 2 |
| Can't contact lender or servicer | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 |
| Problem with a lender or other company charging your account | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 2 | 100% |
| 2023 | 20 | 100% |
| 2024 | 32 | 100% |
| 2025 | 60 | 100% |
| 2026 | 20 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Hatfield, Inc.
Hatfield, Inc.'s 134 logged complaints stay concentrated: only 29 states show a filing on record. 53% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2022 through 2026-05-19.
Hatfield, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 6.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hatfield, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Hatfield, Inc. have?
134, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Hatfield, Inc. respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Hatfield, Inc.?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.