Total complaints
96
Filed since 2022
96 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
96 consumer complaints filed with the CFPB
This profile shows Hatfield, Inc.'s complaint history from CFPB public records. 96 consumers have filed complaints since 2022. The company has a 100% timely response rate and has provided relief in 8.3% of cases.
Total complaints
96
Filed since 2022
Timely response
100%
CFPB-tracked response window
Relief rate
8.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Hatfield, Inc.'s 96 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 32 |
| Payday loan, title loan, personal loan, or advance loan | 31 |
| Debt collection | 13 |
| Credit card | 7 |
| Checking or savings account | 5 |
| Payday loan, title loan, or personal loan | 3 |
| Money transfer, virtual currency, or money service | 2 |
| Credit card or prepaid card | 2 |
| Prepaid card | 1 |
| State | Complaints |
|---|---|
| PA | 11 |
| TX | 11 |
| FL | 10 |
| GA | 9 |
| NC | 8 |
| NY | 7 |
| IL | 6 |
| CA | 6 |
| MD | 3 |
| MI | 3 |
| OH | 3 |
| AZ | 3 |
| VA | 2 |
| LA | 2 |
| CT | 2 |
| KY | 2 |
| NJ | 1 |
| IA | 1 |
| IN | 1 |
| SC | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 25 |
| Problem with a company's investigation into an existing problem | 7 |
| Problem when making payments | 6 |
| Problem with the payoff process at the end of the loan | 6 |
| Can't stop withdrawals from your bank account | 5 |
| False statements or representation | 5 |
| Managing an account | 5 |
| Charged fees or interest you didn't expect | 5 |
| Attempts to collect debt not owed | 4 |
| Problem with a purchase shown on your statement | 3 |
| Took or threatened to take negative or legal action | 3 |
| Loan payment wasn't credited to your account | 3 |
| Issues with repayment | 2 |
| Unexpected fees | 2 |
| Improper use of your report | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 |
| Money was not available when promised | 1 |
| Can't contact lender or servicer | 1 |
| Problem with additional add-on products or services | 1 |
| Received a loan you didn't apply for | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 1 | 100% |
| 2023 | 14 | 100% |
| 2024 | 24 | 100% |
| 2025 | 44 | 100% |
| 2026 | 13 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Hatfield, Inc. has accumulated 96 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 38 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Hatfield, Inc. reports a 100% timely-response rate and has closed 91.7% of cases with a written explanation to the consumer. 8.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Hatfield, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Hatfield, Inc. has received 96 consumer complaints filed with the Consumer Financial Protection Bureau.
Hatfield, Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against Hatfield, Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.