Attempts to collect debt not owed

456.7K consumer complaints across 3.6K companies

This page tracks consumer complaints about "Attempts to collect debt not owed" filed with the CFPB. 456,737 complaints mention this issue across 3.6K companies. The most affected product category is "Debt collection".

456.7K
Total Complaints
3.6K
Companies
Debt collection
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Transunion Intermediate Holdings, Inc. 28.8K
2 Equifax, Inc. 28.0K
3 Experian Information Solutions Inc. 26.9K
4 Resurgent Capital Services L.P. 20.9K
5 Portfolio Recovery Associates, LLC 18.5K
6 CL Holdings LLC 17.8K
7 Encore Capital Group Inc. 17.7K
8 CCS Financial Services, Inc. 10.4K
9 I.C. System, Inc. 9.5K
10 Kriya Capital, LLC 7.1K
11 Capital One Financial Corporation 7.0K
12 Transworld Systems Inc 6.9K
13 National Credit Systems,Inc. 6.8K
14 Caine & Weiner Company, Inc. 5.0K
15 Synchrony Financial 4.1K
16 Citibank, N.a. 4.0K
17 Erc 3.9K
18 Bread Financial Holdings, Inc. 3.6K
19 Spring Oaks Capital, LLC 3.6K
20 National Credit Adjusters, LLC 3.6K
21 Convergent Resources, Inc. 3.4K
22 Radius Global Solutions LLC 3.3K
23 Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis 2.9K
24 HW Holding, Inc 2.8K
25 Southwest Credit Systems, L.P. 2.8K
26 Wells Fargo & Company 2.7K
27 Sunrise Credit Services, Inc 2.6K
28 JPMorgan Chase & Co. 2.6K
29 Bank of America, National Association 2.5K
30 Discover Bank 2.2K
31 T.S. Holdings 2.2K
32 Aldous & Associates, PLLC 2.1K
33 Fair Collections & Outsourcing, Inc. 2.1K
34 Affirm Holdings, Inc 2.1K
35 Amsher Collection Services, Inc. 2.1K
36 Sequium Asset Solutions, LLC 2.0K
37 NCB Management Services Inc. 2.0K
38 ProCollect, Inc. 2.0K
39 TrueAccord Corp. 2.0K
40 Navy Federal Credit Union 1.8K
41 American Express Company 1.8K
42 Harris & Harris, Ltd. 1.8K
43 Cavalry Investments, LLC 1.7K
44 Afni Inc. 1.6K
45 Source Receivables Management LLC 1.6K
46 The CBE Group, Inc. 1.6K
47 Ability Recovery Services, LLC 1.5K
48 Diversified Consultants, Inc. 1.5K
49 ONLINE Information Services, Inc. 1.5K
50 HCFS Healthcare Financial Services of TeamHealth 1.4K

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Attempts to collect debt not owed" Complaints

The CFPB public record contains 456,737 consumer complaints tagged with the issue "Attempts to collect debt not owed", distributed across 3,620 distinct companies that have been named as the respondent on at least one filing. That breadth, spread across 3,620 separate respondents, points to a systemic theme across the market rather than one company's operational problem, a structural friction in how a product category is sold, serviced, or collected on.

The most common product category where "Attempts to collect debt not owed" is raised is "Debt collection". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Attempts to collect debt not owed" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Attempts to collect debt not owed", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.