Sale of account

344 consumer complaints across 46 companies

This page tracks consumer complaints about "Sale of account" filed with the CFPB. 344 complaints mention this issue across 46 companies. The most affected product category is "Credit card".

344
Total Complaints
46
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Capital One Financial Corporation 59
2 Citibank, N.a. 56
3 JPMorgan Chase & Co. 40
4 Synchrony Financial 38
5 Bank of America, National Association 32
6 HSBC North America Holdings Inc. 12
7 American Express Company 12
8 Wells Fargo & Company 12
9 Portfolio Recovery Associates, LLC 10
10 Barclays Bank Delaware 10
11 Encore Capital Group Inc. 9
12 U.S. Bancorp 7
13 First National Bank of Omaha 4
14 TD Bank Us Holding Company 3
15 First Niagara Financial Group, Inc. 3
16 Paypal Holdings, Inc 3
17 Discover Bank 2
18 Navy Federal Credit Union 2
19 BMO Bank National Association 2
20 Cavalry Investments, LLC 2
21 Keycorp 1
22 Regions Financial Corporation 1
23 Finkelstein, Kern, Steinberg & Cunningham, PC 1
24 Fenton & McGarvey Law Firm, P.S.C. 1
25 Santander Bank, National Association 1
26 Asset Recovery Solutions, LLC 1
27 Financial Credit Service, Inc. 1
28 Allgate Financial, LLC 1
29 Vargo & Janson PC 1
30 CL Holdings LLC 1
31 Resurgent Capital Services L.P. 1
32 Second Round Limited Partnership, Austin, TX Branch 1
33 Onemain Financial Holdings, LLC. 1
34 Banco Popular De Puerto Rico 1
35 Hunt & Henriques 1
36 JH Portfolio Debt Equities, LLC 1
37 Malcolm S. Gerald and Associates, Inc. 1
38 Pending Company Match 1
39 Federated Capital Corporation 1
40 Convergent Resources, Inc. 1
41 Army and Air Force Exchange Service 1
42 Crown Asset Management, LLC, Duluth, GA Branch 1
43 Diversified Consultants, Inc. 1
44 Sterling Jewelers, Inc. 1
45 Weinman Acquisition Group 1
46 American Coradius International LLC 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Sale of account" Complaints

The CFPB public record contains 344 consumer complaints tagged with the issue "Sale of account", distributed across 46 distinct companies that have been named as the respondent on at least one filing. With only 46 companies named, this pattern reads as concentrated rather than systemic, a small group of respondents accounts for the filings, so company-specific practices are the more likely driver than a category-wide structural issue.

The most common product category where "Sale of account" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Sale of account" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Sale of account", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.