CFPB · Narrow respondent spread

Balance transfer fee

221 CFPB complaints · 29 companies (narrow spread) · top product Credit card.

221 CFPB complaints

"Balance transfer fee" concentrates on 29 named companies (narrow spread) with 221 filings · lead firm 19.9%. Allegations, not findings.

  • Volume rank #151 of 178
  • JPMorgan Chase & Co. 19.9% of filings
  • Data updated June 2026
  • Narrow respondent spread
221
Total Complaints
29
Companies
Credit card
Top Product

Lead companies on "Balance transfer fee"

# Company Complaints
1 JPMorgan Chase & Co. 44
2 Bank of America, National Association 32
3 Citibank, N.a. 27
4 Wells Fargo & Company 26
5 Barclays Bank Delaware 14
6 Capital One Financial Corporation 12
7 Discover Bank 11
8 U.S. Bancorp 11
9 Citizens Financial Group, Inc. 6
10 First National Bank of Omaha 6
11 American Express Company 4
12 TD Bank Us Holding Company 3
13 PNC Bank N.A. 3
14 Keycorp 2
15 Regions Financial Corporation 2
16 Santander Bank, National Association 2
17 Synchrony Financial 2
18 Paypal Holdings, Inc 2
19 Navy Federal Credit Union 2
20 United Services Automobile Association 1
21 Associated Banc-Corp 1
22 HSBC North America Holdings Inc. 1
23 Pentagon Federal Credit Union 1
24 First Niagara Financial Group, Inc. 1
25 M&T Bank Corporation 1
26 Fifth Third Financial Corporation 1
27 Astoria Bank 1
28 U.S. Bank National Association - San Francisco Main Branch 1
29 Commerce Bank 1

Source: CFPB Consumer Complaint Database

"Balance transfer fee" on a narrow respondent set

"Balance transfer fee" names only 29 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 19.9% of these filings.

Because only 29 firms are named, compare company profiles before treating "Balance transfer fee" as a category-wide pattern. The most common product category is "Credit card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Balance transfer fee" (#151 of 178; 29 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread