Adding money
202 consumer complaints across 19 companies
This page tracks consumer complaints about "Adding money" filed with the CFPB. 202 complaints mention this issue across 19 companies. The most affected product category is "Prepaid card".
Companies with Most Complaints for This Issue
| # | Company | Complaints |
|---|---|---|
| 1 | Empowerment Ventures, LLC | 91 |
| 2 | American Express Company | 37 |
| 3 | Netspend Corporation | 17 |
| 4 | Blackhawk Network Holdings Inc. | 17 |
| 5 | Paypal Holdings, Inc | 8 |
| 6 | Comerica | 7 |
| 7 | Incomm Holdings Inc. | 5 |
| 8 | U.S. Bancorp | 5 |
| 9 | First Data Corporation | 2 |
| 10 | Securus J Holdings, LLC | 2 |
| 11 | Western Union Company, the | 2 |
| 12 | Google Compare Credit Cards Inc. | 2 |
| 13 | Wells Fargo & Company | 1 |
| 14 | Fidelity National Information Services, Inc. (FNIS) | 1 |
| 15 | Capital One Financial Corporation | 1 |
| 16 | Mb Financial, Inc. | 1 |
| 17 | Moneygram Payment Systems Worldwide Inc | 1 |
| 18 | JPMorgan Chase & Co. | 1 |
| 19 | Pending Company Match | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the Data Says About "Adding money" Complaints
The CFPB public record contains 202 consumer complaints tagged with the issue "Adding money", distributed across 19 distinct companies that have been named as the respondent on at least one filing. With only 19 companies named, this pattern reads as concentrated rather than systemic, a small group of respondents accounts for the filings, so company-specific practices are the more likely driver than a category-wide structural issue.
The most common product category where "Adding money" is raised is "Prepaid card". See our methodology for how CFPB complaint routing and product-issue pairings work.
How to read complaint data responsibly
The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Adding money" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Adding money", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.
Read our methodology - how this data is sourced, computed, and verified.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.