Cash advance
245 consumer complaints across 27 companies
This page tracks consumer complaints about "Cash advance" filed with the CFPB. 245 complaints mention this issue across 27 companies. The most affected product category is "Credit card".
Companies with Most Complaints for This Issue
| # | Company | Complaints |
|---|---|---|
| 1 | JPMorgan Chase & Co. | 42 |
| 2 | Bank of America, National Association | 38 |
| 3 | Capital One Financial Corporation | 36 |
| 4 | Discover Bank | 21 |
| 5 | Wells Fargo & Company | 19 |
| 6 | Citibank, N.a. | 19 |
| 7 | American Express Company | 15 |
| 8 | Synchrony Financial | 12 |
| 9 | U.S. Bancorp | 10 |
| 10 | United Services Automobile Association | 8 |
| 11 | Comerica | 3 |
| 12 | TD Bank Us Holding Company | 3 |
| 13 | PNC Bank N.A. | 2 |
| 14 | Suntrust Banks, Inc. | 2 |
| 15 | Huntington National Bank, the | 2 |
| 16 | First Citizens Bancshares, Inc. | 2 |
| 17 | Santander Bank, National Association | 1 |
| 18 | Fifth Third Financial Corporation | 1 |
| 19 | HSBC North America Holdings Inc. | 1 |
| 20 | Navy Federal Credit Union | 1 |
| 21 | Popular Bank | 1 |
| 22 | Enova International, Inc. | 1 |
| 23 | Rocket Mortgage, LLC | 1 |
| 24 | Paypal Holdings, Inc | 1 |
| 25 | Banco Popular De Puerto Rico | 1 |
| 26 | Pending Company Match | 1 |
| 27 | Firstbank Puerto Rico | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the Data Says About "Cash advance" Complaints
The CFPB public record contains 245 consumer complaints tagged with the issue "Cash advance", distributed across 27 distinct companies that have been named as the respondent on at least one filing. With only 27 companies named, this pattern reads as concentrated rather than systemic, a small group of respondents accounts for the filings, so company-specific practices are the more likely driver than a category-wide structural issue.
The most common product category where "Cash advance" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.
How to read complaint data responsibly
The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Cash advance" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Cash advance", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.
Read our methodology - how this data is sourced, computed, and verified.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.