CFPB · Narrow respondent spread
Cash advance
245 CFPB complaints · 27 companies (narrow spread) · top product Credit card.
"Cash advance" concentrates on 27 named companies (narrow spread) with 245 filings · lead firm 17.1%. Allegations, not findings.
- Volume rank #149 of 178
- JPMorgan Chase & Co. 17.1% of filings
- Data updated June 2026
- Narrow respondent spread
Lead companies on "Cash advance"
| # | Company | Complaints |
|---|---|---|
| 1 | JPMorgan Chase & Co. | 42 |
| 2 | Bank of America, National Association | 38 |
| 3 | Capital One Financial Corporation | 36 |
| 4 | Discover Bank | 21 |
| 5 | Wells Fargo & Company | 19 |
| 6 | Citibank, N.a. | 19 |
| 7 | American Express Company | 15 |
| 8 | Synchrony Financial | 12 |
| 9 | U.S. Bancorp | 10 |
| 10 | United Services Automobile Association | 8 |
| 11 | Comerica | 3 |
| 12 | TD Bank Us Holding Company | 3 |
| 13 | PNC Bank N.A. | 2 |
| 14 | Suntrust Banks, Inc. | 2 |
| 15 | Huntington National Bank, the | 2 |
| 16 | First Citizens Bancshares, Inc. | 2 |
| 17 | Santander Bank, National Association | 1 |
| 18 | Fifth Third Financial Corporation | 1 |
| 19 | HSBC North America Holdings Inc. | 1 |
| 20 | Navy Federal Credit Union | 1 |
| 21 | Popular Bank | 1 |
| 22 | Enova International, Inc. | 1 |
| 23 | Rocket Mortgage, LLC | 1 |
| 24 | Paypal Holdings, Inc | 1 |
| 25 | Banco Popular De Puerto Rico | 1 |
| 26 | Pending Company Match | 1 |
| 27 | Firstbank Puerto Rico | 1 |
Source: CFPB Consumer Complaint Database
"Cash advance" on a narrow respondent set
"Cash advance" names only 27 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 17.1% of these filings.
Because only 27 firms are named, compare company profiles before treating "Cash advance" as a category-wide pattern. The most common product category is "Credit card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.
Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.
Data sourced from official public datasets for "Cash advance" (#149 of 178; 27 companies). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread