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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and 609 ( a ). 1
and 609 ( a ). These errors are unlawful 1
and 609 ( e ). 2
and 609. 1
and 610 3
and 610 ( a ). 1
and 611 4
and 611 ( a ) ( 4 ). 3
and 611 ( a ) ( 6 ) ( B ) 1
and 611 ( a ) ( 7 ). Abide by FCRA 611 ( 5 ) ( A ) ( i ). 3
and 611 ( a ) and must be permanently deleted. 1
and 611 ( a ). 3
and 611 ( A ). I request correction of the payment history. 1
and 611 ( a ). I requested that they block and delete these identifiers within four business days and correct my file under Metro 2 standards. As of now 1
and 611 ). FHA guidance requires servicers to report accounts in forbearance accurately and not to mischaracterize payment status. 2
and 611 [ 1681i ]. 1
and 611 have caused significant financial and emotional harm. I am asking for immediate regulatory intervention.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,336XX,,Consent provided,Web,2025-12-02,Closed with explanation,Yes,N/A,18101645 1
and 611 regarding accuracy and completeness of information. 1
and 611. These continued errors have caused emotional distress 1
and 611. These violations have damaged my financial standing by reducing my credit score 1
and 611.,,EQUIFAX 1
and 611.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and 617 2
and 617 of the Fair Credit Reporting Act. I look froward to your prompt response.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and 623 14
and 623 ( a ) ( 1 ) ( A ). 1
and 623 ( a ) ( 1 ) ( A ). If the data furnisher can not provide timestamped payment ledger proof 1
and 623 ( a ) ( 1 ) ( C ) by reporting incomplete 2
and 623 ( a ) ( 2 ) ( 15 U.S.C. 1681s-2 ( a ) ( 2 ) ) 3
and 623 ( a ) ( 2 ). 3
and 623 ( a ) ( 2 ). I dispute this reporting and request full deletion for being unverifiable and misleading. 2
and 623 ( a ) ( 6 ) ( 8 ) and Fair Credit Billing Act 9
and 623 ( a ) and Cal. Civ. Code 1785.25 ( a ) 1
and 623 ( a ) and materially impacts my financial record 1
and 623 ( a ). 2
and 623 ( a ). Experian failed to reinvestigate properly and continues to furnish a misleading and re-aged tradeline 1
and 623 ( a ). The continued reporting of these items after disputes shows negligence and willful noncompliance. I am requesting the Consumer Financial Protection Bureau ( CFPB ) to investigate and take corrective action against the responsible credit reporting agencies and furnishers for failing to maintain maximum accuracy 2
and 623 ( furnisher responsibilities ). The presence of a future-dated payment alone clearly reflects negligent or automated reporting errors. 2
and 623 ( responsibilities of furnishers ). 2
and 623 ). 1
and 623 ). and to please verify and validate all data for this account 2
and 623 4. Prevent further inaccurate or misleading reporting on my credit file 5. Provide written confirmation once corrections and deletions are completed These violations are affecting my creditworthiness 1
and 623 and must be corrected immediately to prevent further damage to my credit profile and personal reputation. 1
and 623 for failing to provide maximum possible accuracy 3
and 623 These errors are harming my creditworthiness and causing ongoing financial damage. 1
and 623. 3
and 623. These reporting errors are causing real harm to my financial reputation and credit opportunities. I demand an immediate reinvestigation and deletion or correction of all inaccurate 1
and 623. These violations have caused irreparable damage to my financial standing and personal well-being. 3
and 623. Under 616617 3
and 63 days prior to foreclosure sale. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.