CFPB · Single-product concentration
Western Control Services, Inc.
32 CFPB complaints · 100% in "Debt collection" · top issue Written notification about debt.
Western Control Services, Inc.: 100% of 32 CFPB complaints sit in "Debt collection". Timely 96.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- +100% filings 2013 to 2019
CFPB relief outcome brief
CCDB company western-control-services-inc
0% relief · 96.9% timely · 32 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Western Control Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Western Control Services, Inc. scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
95 / 100 percentile-benchmarked
96.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
Most of Western Control Services, Inc.'s 32 filings include narrative text
40.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Western Control Services, Inc. complaint mix by product
- Debt collection 32 100.0% – 0% relief
How Western Control Services, Inc.'s 32 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 32 |
Concentrated filing states for Western Control Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CO
- 68.8% of this company's filings
Western Control Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2019
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| CO | 22 |
| CA | 2 |
| MN | 1 |
| MS | 1 |
| TX | 1 |
| WY | 1 |
| PA | 1 |
| VA | 1 |
| FL | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 8 |
| Cont'd attempts collect debt not owed | 6 |
| Disclosure verification of debt | 5 |
| Communication tactics | 3 |
| Taking/threatening an illegal action | 3 |
| Attempts to collect debt not owed | 3 |
| Improper contact or sharing of info | 2 |
| False statements or representation | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 3 | 100% |
| 2015 | 7 | 85.7% |
| 2016 | 5 | 100% |
| 2017 | 8 | 100% |
| 2018 | 6 | 100% |
| 2019 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Western Control Services, Inc. filings cluster in one product
Western Control Services, Inc.'s 32 logged complaints stay concentrated: only 10 states show a filing. 40.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2019-02-20.
Western Control Services, Inc. answers 96.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Western Control Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Western Control Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 32.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Western Control Services, Inc. (96.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration