Western Alliance Bancorporation
113 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Western Alliance Bancorporation complaint mix by product
- Checking or 47 43.1% – 26% relief
- Mortgage 34 31.2% – 21% relief
- Money transfer, 10 9.2% – 20% relief
- Credit reporting 6 5.5% – 17% relief
- Debt collection 5 4.6% – 0% relief
- Bank account 4 3.7% – 50% relief
- Credit card 3 2.8% – 0% relief
How Western Alliance Bancorporation's 113 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 47 |
| Mortgage | 34 |
| Money transfer, virtual currency, or money service | 10 |
| Credit reporting or other personal consumer reports | 6 |
| Debt collection | 5 |
| Bank account or service | 4 |
| Credit card | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Debt or credit management | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 35 |
| FL | 12 |
| NV | 9 |
| VA | 7 |
| GA | 5 |
| TX | 5 |
| NC | 4 |
| NY | 4 |
| MI | 3 |
| CO | 3 |
| MD | 3 |
| AZ | 3 |
| DC | 2 |
| HI | 2 |
| IL | 2 |
| NJ | 2 |
| TN | 2 |
| PA | 2 |
| WA | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 26 |
| Trouble during payment process | 20 |
| Problem with a lender or other company charging your account | 8 |
| Closing an account | 7 |
| Struggling to pay mortgage | 7 |
| Opening an account | 5 |
| Unexpected or other fees | 4 |
| Problem with a company's investigation into an existing problem | 4 |
| Incorrect information on your report | 4 |
| Took or threatened to take negative or legal action | 3 |
| Other transaction problem | 2 |
| Closing on a mortgage | 2 |
| Using a debit or ATM card | 2 |
| Other service problem | 2 |
| Fraud or scam | 1 |
| Problem when making payments | 1 |
| Didn't provide services promised | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Improper use of your report | 1 |
| Problem caused by your funds being low | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2016 | 5 | 100% |
| 2017 | 3 | 100% |
| 2018 | 5 | 100% |
| 2020 | 8 | 100% |
| 2021 | 6 | 100% |
| 2022 | 2 | 100% |
| 2023 | 16 | 100% |
| 2024 | 31 | 100% |
| 2025 | 25 | 100% |
| 2026 | 10 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Western Alliance Bancorporation
Western Alliance Bancorporation's 113 logged complaints stay concentrated: only 25 states show a filing on record. 58.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-08.
Western Alliance Bancorporation answers 100% of complaints inside the CFPB's tracked window and closes 78.8% with a written explanation. 21.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Western Alliance Bancorporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Western Alliance Bancorporation have?
113, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Western Alliance Bancorporation respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Western Alliance Bancorporation?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.