CFPB · Single-product concentration
Wheels of Chicago, Inc.
11 CFPB complaints · 72.7% in "Vehicle loan or lease" · top issue Getting a loan or lease.
Wheels of Chicago, Inc.: 72.7% of 11 CFPB complaints sit in "Vehicle loan or lease". Timely 100% · relief 9.1%. Allegations, not findings.
- Single-product concentration
- -50% filings 2023 to 2026
CFPB relief outcome brief
CCDB company wheels-of-chicago-inc
9.1% relief · 100% timely · 11 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: American Honda Finance Corp (8.8% relief)
Wheels of Chicago, Inc. closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Wheels of Chicago, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (43/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
43 / 100 percentile-benchmarked
9.1% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
83 / 100 percentile-benchmarked
90.9% of complaints closed with an explanation to the consumer
Most of Wheels of Chicago, Inc.'s 11 filings include narrative text
63.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Wheels of Chicago, Inc. complaint mix by product
- Vehicle loan 8 72.7% – 13% relief
- Debt collection 2 18.2% – 0% relief
- Credit reporting 1 9.1% – 0% relief
How Wheels of Chicago, Inc.'s 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 8 |
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 1 |
Wheels of Chicago, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2023
Top States
| State | Complaints |
|---|---|
| IL | 11 |
Top Issues
| Issue | Complaints |
|---|---|
| Getting a loan or lease | 2 |
| Struggling to pay your loan | 2 |
| Managing the loan or lease | 2 |
| Repossession | 2 |
| Took or threatened to take negative or legal action | 2 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 2 | 100% |
| 2024 | 5 | 100% |
| 2025 | 3 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Wheels of Chicago, Inc. filings cluster in one product
Wheels of Chicago, Inc.'s 11 logged complaints stay concentrated: only 1 state shows a filing. 63.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-04-10.
Wheels of Chicago, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 90.9% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Getting a loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Wheels of Chicago, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Wheels of Chicago, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Wheels of Chicago, Inc. (100% timely; 9.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration