CFPB · Narrative-heavy record
Wheel City Motors East, Inc.
18 CFPB complaints · 50% with narratives · top issue Attempts to collect debt not owed.
Wheel City Motors East, Inc.: 50% of 18 filings include consumer narratives. Timely 72.2% · relief 5.6% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +100% filings 2015 to 2026
CFPB relief outcome brief
CCDB company wheel-city-motors-east-inc
5.6% relief · 72.2% timely · 18 filings · Debt collection
Same-product relief peers
Nearest relief peer: Aqua Finance, Inc. (5.6% relief)
Wheel City Motors East, Inc. closes 5.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Wheel City Motors East, Inc. scores strongest on closed with explanation (90/100 percentile-benchmarked) and weakest on relief provided (26/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
26 / 100 percentile-benchmarked
5.6% of complaints closed with relief to the consumer
Timely response
51 / 100 percentile-benchmarked
72.2% of complaints answered inside the CFPB 15-day window
Closed with explanation
90 / 100 percentile-benchmarked
94.4% of complaints closed with an explanation to the consumer
Most of Wheel City Motors East, Inc.'s 18 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Wheel City Motors East, Inc. complaint mix by product
- Debt collection 8 44.4% – 0% relief
- Vehicle loan 7 38.9% – 0% relief
- Credit reporting 1 5.6% – 0% relief
- Consumer Loan 1 5.6% – 100% relief
- Credit reporting, 1 5.6% – 0% relief
How Wheel City Motors East, Inc.'s 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 8 |
| Vehicle loan or lease | 7 |
| Credit reporting or other personal consumer reports | 1 |
| Consumer Loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Wheel City Motors East, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 38.9% of this company's filings
Wheel City Motors East, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| FL | 7 |
| SD | 6 |
| AL | 2 |
| IA | 1 |
| WI | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 4 |
| Struggling to pay your loan | 3 |
| Took or threatened to take negative or legal action | 3 |
| Managing the loan or lease | 2 |
| Incorrect information on your report | 2 |
| Repossession | 1 |
| Problems when you are unable to pay | 1 |
| Communication tactics | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2018 | 2 | 100% |
| 2022 | 4 | 50% |
| 2023 | 1 | 0% |
| 2024 | 3 | 66.7% |
| 2025 | 5 | 80% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Wheel City Motors East, Inc.'s narrative-rich complaint ledger
Wheel City Motors East, Inc.'s 18 logged complaints stay concentrated: only 6 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-03-04.
Wheel City Motors East, Inc. answers 72.2% of complaints inside the CFPB's tracked window and closes 94.4% with a written explanation. 5.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Wheel City Motors East, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Wheel City Motors East, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 72.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Wheel City Motors East, Inc. (72.2% timely; 5.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record