CFPB · Single-product concentration

Westside Recovery Services, LLC

20 CFPB complaints · 90% in "Debt collection" · top issue Attempts to collect debt not owed.

20 CFPB complaints

Westside Recovery Services, LLC: 90% of 20 CFPB complaints sit in "Debt collection". Timely 95% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -75% filings 2015 to 2025

CFPB relief outcome brief

CCDB company westside-recovery-services-llc

0% relief · 95% timely · 20 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Westside Recovery Services,LLC (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Westside Recovery Services, LLC and nearest filing-volume peers

Westside Recovery Services, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Westside Recovery Services, LLC scores strongest on timely response (91/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

50 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

91 / 100 percentile-benchmarked

95% of complaints answered inside the CFPB 15-day window

Closed with explanation

91 / 100 percentile-benchmarked

95% of complaints closed with an explanation to the consumer

Most of Westside Recovery Services, LLC's 20 filings include narrative text

50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 95.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Westside Recovery Services, LLC complaint mix by product

Total complaints: 20

Westside Recovery Services, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 18 complaints (90.0%), resolution 0.0% Debt collection 90.0% Credit reporting,: 2 complaints (10.0%), resolution 0.0% Credit reporting, 10.0%
  • Debt collection 18 90.0% – 0% relief
  • Credit reporting, 2 10.0% – 0% relief

How Westside Recovery Services, LLC's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 18
Credit reporting, credit repair services, or other personal consumer reports 2

Westside Recovery Services, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
1
-75% vs 2015
0123456 20152016201720182019202020212025 1

Top States

State Complaints
CA 20

Top Issues

Issue Complaints
Attempts to collect debt not owed 7
Written notification about debt 3
Disclosure verification of debt 3
Cont'd attempts collect debt not owed 3
Problem with a credit reporting company's investigation into an existing problem 2
Improper contact or sharing of info 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2015 4 100%
2016 1 0%
2017 5 100%
2018 3 100%
2019 3 100%
2020 1 100%
2021 2 100%
2025 1 100%

Source: CFPB Consumer Complaint Database

Westside Recovery Services, LLC filings cluster in one product

Westside Recovery Services, LLC's 20 logged complaints stay concentrated: only 1 state shows a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-06-27.

Westside Recovery Services, LLC answers 95% of complaints inside the CFPB's tracked window and closes 95% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Westside Recovery Services, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Westside Recovery Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Westside Recovery Services, LLC (95% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration