CFPB · Single-product concentration
Western Collection Bureau, Inc.
10 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.
Western Collection Bureau, Inc.: 100% of 10 CFPB complaints sit in "Debt collection". Timely 90% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2021
CFPB relief outcome brief
CCDB company western-collection-bureau-inc
0% relief · 90% timely · 10 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Western Collection Bureau, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Western Collection Bureau, Inc. scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
82 / 100 percentile-benchmarked
90% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
Most of Western Collection Bureau, Inc.'s 10 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Western Collection Bureau, Inc. complaint mix by product
- Debt collection 10 100.0% – 0% relief
How Western Collection Bureau, Inc.'s 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 10 |
Where Western Collection Bureau, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- OR
- 30% of this company's filings
Western Collection Bureau, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2021
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| OR | 3 |
| TX | 2 |
| CT | 2 |
| MD | 1 |
| GA | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 4 |
| Cont'd attempts collect debt not owed | 2 |
| Improper contact or sharing of info | 2 |
| Disclosure verification of debt | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 8 | 100% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Western Collection Bureau, Inc. filings cluster in one product
Western Collection Bureau, Inc.'s 10 logged complaints stay concentrated: only 6 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2021-08-23.
Western Collection Bureau, Inc. answers 90% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Western Collection Bureau, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Western Collection Bureau, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Western Collection Bureau, Inc. (90% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration