Total complaints
6
Filed since 2013
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows West Virginia Housing Development Fund's complaint history from CFPB public records. 6 consumers have filed complaints since 2013. The company has a 83.3% timely response rate and has provided relief in 16.7% of cases.
Total complaints
6
Filed since 2013
Timely response
83.3%
CFPB-tracked response window
Relief rate
16.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How West Virginia Housing Development Fund's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 5 |
| Payday loan | 1 |
| State | Complaints |
|---|---|
| WV | 5 |
| OH | 1 |
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 2 |
| Payment to acct not credited | 1 |
| Loan servicing, payments, escrow account | 1 |
| Loan modification,collection,foreclosure | 1 |
| Trouble during payment process | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2016 | 1 | 0% |
| 2017 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
West Virginia Housing Development Fund has accumulated 6 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2023-06-27, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, West Virginia Housing Development Fund reports a 83.3% timely-response rate and has closed 83.3% of cases with a written explanation to the consumer. 16.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 16.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Struggling to pay mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating West Virginia Housing Development Fund: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
West Virginia Housing Development Fund has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
West Virginia Housing Development Fund has a 83.3% timely response rate to CFPB complaints.
The most common issue reported against West Virginia Housing Development Fund is "Struggling to pay mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.