CFPB · Single-product concentration

West Virginia Housing Development Fund

9 CFPB complaints · 77.8% in "Mortgage" · top issue Struggling to pay mortgage.

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9 CFPB complaints

West Virginia Housing Development Fund: 77.8% of 9 CFPB complaints sit in "Mortgage". Timely 77.8% · relief 11.1%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2013 to 2026

CFPB relief outcome brief

CCDB company west-virginia-housing-development-fund

11.1% relief · 77.8% timely · 9 filings · Mortgage

Same-product relief peers

Nearest relief peer: CrossCountry Mortgage LLC (11.2% relief)

West Virginia HousingDevelopment Fund (this)11.1%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among West Virginia Housing Development Fund and nearest filing-volume peers

West Virginia Housing Development Fund closes 11.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

West Virginia Housing Development Fund has 9 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 77.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

West Virginia Housing Development Fund complaint mix by product

Total complaints: 9

West Virginia Housing Development Fund complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 9 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 7 complaints (77.8%), resolution 14.3% Mortgage 77.8% Prepaid card: 1 complaints (11.1%), resolution 0.0% Prepaid card 11.1% Payday loan: 1 complaints (11.1%), resolution 0.0% Payday loan 11.1%
  • Mortgage 7 77.8% – 14% relief
  • Prepaid card 1 11.1% – 0% relief
  • Payday loan 1 11.1% – 0% relief

How West Virginia Housing Development Fund's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 7
Prepaid card 1
Payday loan 1

Concentrated filing states for West Virginia Housing Development Fund

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
WV
77.8% of this company's filings
WV7CA1OH1

West Virginia Housing Development Fund complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2013
0.511.522.533.5 201320162017202220232026 1

Top States

State Complaints
WV 7
CA 1
OH 1

Top Issues

Issue Complaints
Struggling to pay mortgage 2
Loan servicing, payments, escrow account 2
Trouble during payment process 2
Unexpected or other fees 1
Loan modification,collection,foreclosure 1
Payment to acct not credited 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2016 2 50%
2017 3 100%
2022 1 100%
2023 1 100%
2026 1 0%

Source: CFPB Consumer Complaint Database

West Virginia Housing Development Fund filings cluster in one product

West Virginia Housing Development Fund's 9 logged complaints stay concentrated: only 3 states show a filing. 44.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-14.

West Virginia Housing Development Fund answers 77.8% of complaints inside the CFPB's tracked window and closes 77.8% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about West Virginia Housing Development Fund.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for West Virginia Housing Development Fund: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 9.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 77.8%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for West Virginia Housing Development Fund (77.8% timely; 11.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration