CFPB · Single-product concentration

West Law Group, PLLC

7 CFPB complaints · 71.4% in "Debt collection" · top issue Took or threatened to take negative or legal action.

7 CFPB complaints

West Law Group, PLLC: 71.4% of 7 CFPB complaints sit in "Debt collection". Timely 71.4% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +200% filings 2020 to 2026

CFPB relief outcome brief

CCDB company west-law-group-pllc

0% relief · 71.4% timely · 7 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

West Law Group, PLLC (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among West Law Group, PLLC and nearest filing-volume peers

West Law Group, PLLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

West Law Group, PLLC has 7 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 71.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

West Law Group, PLLC complaint mix by product

Total complaints: 7

West Law Group, PLLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 7 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 5 complaints (71.4%), resolution 0.0% Debt collection 71.4% Payday loan,: 1 complaints (14.3%), resolution 0.0% Payday loan, 14.3% Payday loan,: 1 complaints (14.3%), resolution 0.0% Payday loan, 14.3%
  • Debt collection 5 71.4% – 0% relief
  • Payday loan, 1 14.3% – 0% relief
  • Payday loan, 1 14.3% – 0% relief

How West Law Group, PLLC's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 5
Payday loan, title loan, personal loan, or advance loan 1
Payday loan, title loan, or personal loan 1

Concentrated filing states for West Law Group, PLLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
85.7% of this company's filings
TX6FL1

West Law Group, PLLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
3
+200% vs 2020
0.511.522.533.5 2020202220242026 3

Top States

State Complaints
TX 6
FL 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 3
False statements or representation 2
Charged fees or interest you didn't expect 1
Can't stop withdrawals from your bank account 1

Yearly Trend

Year Complaints Timely
2020 1 100%
2022 2 100%
2024 1 100%
2026 3 33.3%

Source: CFPB Consumer Complaint Database

West Law Group, PLLC filings cluster in one product

West Law Group, PLLC's 7 logged complaints stay concentrated: only 2 states show a filing. 57.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-23.

West Law Group, PLLC answers 71.4% of complaints inside the CFPB's tracked window and closes 57.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about West Law Group, PLLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for West Law Group, PLLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for West Law Group, PLLC (71.4% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration