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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and 3. tried to cancel the order in person 1
and 30 minutes at FED STUDENT FIN Aid and XXXX 1
and 31 U.S.C. 5118 violations - I am prepared to pursue all available legal remedies if these accounts are not permanently deleted - As these agencies lack proper licensing in California 1
and 313.15. 9
and 3571. 1
and 392.306 Texas Business & Commerce Code 1
and 3rd ending in XXXX ( opened by 3rd party debt collector SPS 1
and 3rd ending in XXXX ( opened by 3rd party debt collector XXXX 1
and 4 ) A list of documents that authorize the collection of debts. ),,Affirm Holdings 1
and 4 ) it unduly benefits the lender by curtailing principal on the loans with a lower profit. This is unfair because it has a disparate impact. The disparate impact is that this is likely something that households with lesser experience in finance and lower educations would not notice 1
and 4 ) the lack of written communication of the issue. XXXX offered to have her supervisor contact me in 1-2 business days 1
and 4 include Xs instead of the full number ( this is a BIG issue we will discuss ) ( 6 ) Account type inaccurate 1
and 4 months later 1
and 4. ) Deletion of all accounts in violation of the FCRA. Just for the violations of each account updated after notice of dispute Asking for 15 1
and 4. ) Deletion of all accounts in violation of the FCRA. Just for the violations of each account updated after notice of dispute Asking for XXXX XXXX FOR FCRA violations alone add XXXX for continuing to violate my right after i have begged you to update my credit file,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and 4. Accurate and complete reporting was made in compliance with FCRA requirements. 1
and 4. has caused threat of an accelerated and unlawful three/ninety day eviction without authority 1
and 4. Reinserted or maintained without lawful verification in violation of 15 USC 1681i. 2
and 4. Send me a free copy of my updated credit report as required by law. 1
and 401 ( k ) Plans ). 1
and 408.170. Consumer installment lenders shall be subject to the provisions of sections 408.551 to 408.562. 1
and 440.9310. 1
and 4834 cover transactions with incorrect amounts or billing errors due to merchant mistakes. The {$53.00} XXXX charge was imposed due to a system glitch 1
and 4d ). Bank of America reported to me in a letter that I am part of home loan modification program 1
and 5 ) denied the existence of an issue and marked each prior dispute as verified '' to the bureaus without a proper investigation that would have shown the same information in the documents attached to this complaint as proof. 2
and 5 ) the amount of the current debt and an itemized list of any payments made with added fees 1
and 5 ) unwilling to update my credit report despite their fault in this matter.,,TD BANK US HOLDING COMPANY,CA,93940,,Consent provided,Web,2018-11-02,Closed with explanation,Yes,N/A,3064238 1
and 5 ) Veterans United failed to ensure the transfer of the escrow account per the assumption agreement including applicable refunds. 1
and 5 ) XXXX has continued to extract or attempt to withdraw monthly payments from my account 1
and 5 hours the second time 1
and 5 were missing from my Barclay credit card statements. Not only that but the several times that i called in to make a payment 1
and 5. Promptly modify 4
and 50 U.S. states due to Equifaxs negligence. 1
and 51 on XXXX subject to that correspondence 2
and 53 ( b ) ; the FDCPA 1
and 5565. 1
and 5565. Experian violates both Acts by failing to reasonably reinvestigate consumer disputes challenging the accuracy or completeness of information in consumer reports 1
and 56 ( a ) ; the Fair Credit Reporting Act ( FCRA 22
and 56 ( a ) ; the Fair Credit Reporting Act ( FCRA ) 1
and 6 weeks had already passed. They only cared for customers when new customer walked in branch to open account 1
and 602 ( A ). Furthermore 2
and 602 : XXXX. XXXX XXXX XXXX XXXX Acct # : XXXXXXXX XXXX XXXX o Date Opened : XX/XX/XXXX o Status : Charge Off | Balance : {$460.00} Reported as a charge-off without proper notice or verification. 1
and 604 ( a ) 15 U.S.C. 1681b ( a ) : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXThese inquiries must be removed immediately as they were not authorized and have no permissible purpose.,,EQUIFAX 1
and 604 ( a ) 15 U.S.C. 1681b ( a ) : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXThese inquiries must be removed immediately as they were not authorized and have no permissible purpose.,,TRANSUNION INTERMEDIATE HOLDINGS 1
and 604 ( a ) 15 U.S.C. 1681b ( a ) : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXThese inquiries must be removed immediately as they were not authorized and have no permissible purpose.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,34744,,Consent provided,Web,2025-09-30,Closed with explanation,Yes,N/A,16278100 1
and 604. I demand a full reinvestigation of each item and the permanent deletion of unverifiable or inaccurate information. If these violations are not corrected 7
and 605 ( a ) ( 2 ). 1
and 605 ( c ). The pattern of neglect and obstruction by TransUnion has materially harmed me and demands supervisory intervention,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and 605B / 15 U.S.C. 1681c-2 3
and 609 ( A ) ( 1 ) ( A ). I request correction of the payment history. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.