CFPB · Narrative-heavy record

Westley Auto Inc

4 CFPB complaints · 50% with narratives · top issue Getting a loan or lease.

4 CFPB complaints

Westley Auto Inc: 50% of 4 filings include consumer narratives. Timely 0% · relief 0% · top product Vehicle loan or lease. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2016 to 2026

CFPB relief outcome brief

CCDB company westley-auto-inc

0% relief · 0% timely · 4 filings · Vehicle loan or lease

Nearest relief peer: BMW Financial Services NA, LLC (0% relief)

Westley Auto Inc (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Westley Auto Inc and nearest filing-volume peers

Westley Auto Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Westley Auto Inc has 4 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Westley Auto Inc complaint mix by product

Total complaints: 4

Westley Auto Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 2 complaints (50.0%), resolution 0.0% Vehicle loan 50.0% Debt collection: 1 complaints (25.0%), resolution 0.0% Debt collection 25.0% Consumer Loan: 1 complaints (25.0%), resolution 0.0% Consumer Loan 25.0%
  • Vehicle loan 2 50.0% – 0% relief
  • Debt collection 1 25.0% – 0% relief
  • Consumer Loan 1 25.0% – 0% relief

How Westley Auto Inc's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 2
Debt collection 1
Consumer Loan 1

Concentrated filing states for Westley Auto Inc

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CO
50% of this company's filings
CO2VA1SC1

Westley Auto Inc complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2016
0.511.522.5 201620252026 1

Top States

State Complaints
CO 2
VA 1
SC 1

Top Issues

Issue Complaints
Getting a loan or lease 2
Took or threatened to take negative or legal action 1
Problems when you are unable to pay 1

Yearly Trend

Year Complaints Timely
2016 1 0%
2025 2 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

Westley Auto Inc's narrative-rich complaint ledger

Westley Auto Inc's 4 logged complaints stay concentrated: only 3 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-03-05.

Westley Auto Inc answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Getting a loan or lease."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Westley Auto Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Westley Auto Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Westley Auto Inc (0% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record