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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and 6802. 1
and 685.220 ( d ) ( 2 ) was modified to eliminate joint consolidation loans by married couples for application and promissory note on and after XX/XX/XXXX 1
and 7 ) do not even provide the customer with any receipt when the customer really needs a record confirming that funds were not dispensed. It appears to me these Chase policies can create misappropriation of funds by the bank. Actually 1
and 7 emails have been sent to Customer Advocacy. I also received XXXX calls from TD Bank US Fraud Operations with incorrect guidance 1
and 70 % for VA. '' XXXX XXXX ' intent is to lock military and veterans into the homes by any means necessary 1
and 78p. 3
and 809 3
and 809 ( b ). 1
and 826 respectively. These credit scores were obtained directly from my online subscriptions with Equifax 1
and 9 ). 1
and 90 day Late Payments on my credit report. I did not give any credit report agency 3
and 90 day lates ) that I believe are inaccurate 1
and 90 days late 4
and 90 days late ). 1
and 90 days late but again XXXX has on time payments again for the 3 months 1
and 90 days late in XX/XX/XXXX. Conversely 2
and 90+ day lates for both XXXX and XX/XX/year>. 3
and 90-day delinquencies. These delinquencies are inaccurate 2
and 90-day late for the SAME months across different bureaus is a direct violation of your legal obligations 1
and 90-day late marks 1
and ; 25. It is a fact that Credit is defined in 15 USC 1602 ( f ) as The term credit means the right granted by a creditor to a debtor to defer payment of debt or to incur debt and defer its payment ; 26. Fact 2
and ; 28. As of November 30 1
and ; 28. As of XX/XX/XXXX 1
and ; 3. the contract is prejudicial to public law and public policy. 1
and ; 3. {$12.00} purchase at XXXX in XXXX 1
and ; Chase Card Funding LLC Depositor and Transferor XXXX Number : XXXX Securitizing consumers data and no permissible purpose under the FCRA for obtaining consumer report without consent of consumer a total of XXXX separate times/inquiries. Violation of Privacy Act of 1974. 1
and ; III ) try to remove the late payment record reported to the credit bureau as I have disputed the event 1
and [ 15 U.S.C. 45 ( a ) ] ( deceptive business practices ). Synchrony acted with unclean hands 1
and [ XXXX ]. 1
and a notarized '' copy of my banking form 1
and a - {$31000.00} escrow deficit. New disbursements ( e.g. 1
and a balance of {$8400.00} XXXX 1
and a balance transfer that will never enjoy the 0 % rates that I had signed up for in the first place. 1
and a bank employee casually asked if all my information was correct. When I saw the address had been changed 1
and a bank technician 1
and a blatant disregard for customer service. 1
and a breakdown of their accuracy procedures ( as required under 1681e ( b ) ). They gave me nothing. The account is still there like my dispute never happened. 1
and a Capital One technical support representative. With regard to text notices 1
and a car loan -- all in excellent standing. 1
and a case filed may never have been adjudicated. You have no right to maintain information which the government has deemed non-existent. 9
and a case was made for the investigation to understand why a check was cashed in my name. I was told they would investigate the matter 1
and a cellphone bill. I have also included a copy of my credit report with the account I am requesting to have verified circled and highlighted. 4
and a cellphone bill. I have also included a copy of my credit report with the account I am requesting to have verified circled and highlighted.,,EQUIFAX 1
and a Certificate of title was issued to NationStar as the successful bidder at the sale. 1
and a chain of title if the debt was transferred. If Eastern Account System 1
and a chargeoff 2
and a check that I deposited on XX/XX/XXXX against that loan has been rejected and the money will be withdrawn from my checking account as dishonored because of this so called delinquency. 1
and a citizen. Again 1
and a civil liability exists within 15 USC1681n. This violation may also constitute a tort claim for identity theft.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Berlin-Wheeler 1
and a clear and present manipulation and fabrication of evidence. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.